Sales Development Change Enablement Specialist

1 day, 2 hours ago
Lead
Sales and Business Development
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Own the end-to-end change management program from preparation through launch, adoption, reinforcement, and measurement.
  • Develop and execute a global communications strategy that explains what is changing, why it matters, and what it means for sellers.
  • Write and distribute seller-facing communications, executive briefings, and stakeholder updates.
  • Translate complex program initiatives into clear, sales-ready content for sellers and managers.
  • Build and maintain a strategic communications plan with cross-functional teams including Product, Engineering, and SD Operations.
  • Create and manage a structured feedback loop with the field to capture sentiment, identify blockers, and improve the change approach.
  • Partner with subject matter experts and regional enablement leads to localize change initiatives for each market and sales motion.
  • Advise program leadership on the pacing and sequencing of change.
  • Build relationships with key stakeholders and senior leaders to keep change and communications aligned with program goals and business targets.
  • Track and report adoption metrics against defined program success criteria.

Requirements

  • 10+ years of experience in change management, organizational transformation, strategic communications, program management, or a closely related discipline.
  • Experience navigating and implementing complex change programs within Sales Development organizations.
  • Exceptional written and verbal communication skills with the ability to distill technical concepts into clear, seller-ready content.
  • Proven ability to develop and execute multi-channel communications strategies for large, globally distributed audiences.
  • Strong cross-functional partnership and influencing skills, including experience working with executive-level stakeholders and subject matter experts without direct authority.
  • A data-driven mindset with experience using adoption metrics, field feedback, and performance data to measure and improve.
  • Experience supporting go-to-market or sales organizations through significant workflow, tooling, or operating model changes.
  • High tolerance for ambiguity and the ability to build structure and clarity in undefined environments.
  • ProSci certification or an equivalent change management credential (preferred).
  • Experience supporting the adoption of AI-powered or emerging technology tooling within a sales or GTM organization (preferred).
  • Background in building and scaling sales communications programs in a global SaaS or fintech environment (preferred).
  • Familiarity with Salesforce and sales productivity tooling ecosystems (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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