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Marketing Operations Program Manager

11 hours, 16 minutes ago
United States
Full-time
Senior
Marketing Manager
Project and Program Management
Salesforce
Apply Now
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised
View All Jobs 49

Description

  • Create and lead programs that apply AI to marketing and sales development, including AI SDRs and agentic campaign production.
  • Own end-to-end delivery of marketing operations initiatives, including communications, milestone tracking, cross-functional coordination, and roadmap updates.
  • Serve as the process owner for campaign execution workflows across email, landing pages, and paid media.
  • Scope campaign requirements, assess complexity, and lead capacity planning to support timely execution across teams and regions.
  • Consult on Marketo and Braze best practices, including automation, scalability, and operational design.
  • Design complex nurture and trigger campaigns and standardize them for broader reuse.
  • Own prospect data programs, including database growth strategy, data hygiene, deduplication, and compliance.
  • Manage third-party data vendor relationships and data enrichment workflows to improve contact completeness and accuracy.
  • Partner with Engineering to define business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling.
  • Drive process improvement through automation, AI-powered tools, repeatable workflows, documentation, and coordination with distributed production teams.

Requirements

  • 6+ years of experience in B2B marketing operations, campaign management, or related program management roles in a high-growth technology environment.
  • 3+ years of hands-on experience with marketing automation platforms, CRM platforms, prospect data, and lead management.
  • 3+ years of experience leading end-to-end cross-functional programs involving marketing, sales, and engineering.
  • Experience building AI agents, including deployed examples and daily AI use beyond chat.
  • 3+ years of experience performing analysis using queries, dashboards, and AI, and partnering with analysts and data scientists for more complex needs.
  • 3+ years of experience defining scope and goals while collaborating with distributed, global teams.
  • Excellent written and verbal communication skills for explaining complex operational concepts to diverse stakeholders.
  • Experience managing prospect or marketing database programs, including enrichment, hygiene, and growth using first-party and third-party data sources (preferred).
  • 3+ years of experience with Salesforce, including lead and contact management, campaign attribution, and marketing-to-sales data flows (preferred).
  • 3+ years of experience with Marketo or Braze audience and campaign design and production (preferred).
  • Experience selecting and managing third-party data providers for B2B contact enrichment and prospecting (preferred).
  • Experience implementing AI tools to improve marketing operations workflows and productivity (preferred).
  • Experience working with global teams on a day-to-day basis (preferred).
  • Knowledge of data privacy and compliance frameworks related to prospect data acquisition and marketing database management (preferred).
  • Experience in financial services, payments, or B2B software industries (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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