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Microsoft Dynamics 365 Client Partner

1 hour, 15 minutes ago
United States
Full-time
Lead
Account Executive
Sales and Business Development
ERP Microsoft Dynamics 365
Apply Now
Stoneridge Software

Stoneridge Software

Stoneridge Software is a dedicated Microsoft Dynamics partner providing premium ERP and CRM solutions for diverse industries, prioritizing expert service and long-term client relationships for optimal business results.

Internet Software & Services
251-1K
Founded 2012
View All Jobs 2

Description

  • Serve as the primary contact for strategic and engaged client accounts.
  • Build trusted relationships with stakeholders and executive sponsors.
  • Own account health, satisfaction, retention, revenue growth, and expansion.
  • Lead business reviews and strategic check-ins to assess performance, risks, and opportunities.
  • Develop account plans aligned with client goals and Stoneridge capabilities.
  • Identify and pursue cross-sell and upsell opportunities within existing accounts.
  • Partner with Sales and Practice Leaders to scope, position, price, and coordinate new engagements.
  • Provide strategic oversight of delivery, project performance, risks, and resource alignment.
  • Serve as an escalation point for client concerns and coordinate timely resolutions.
  • Maintain accurate CRM data, coordinate renewals, and ensure continuity across client lifecycle stages.

Requirements

  • Bachelor’s degree in Business Administration or a related field, or equivalent experience.
  • 8+ years of experience in consulting, client delivery, or B2B/software account management; experience need not be consecutive.
  • Experience managing complex client relationships, preferably in ERP or technology implementation environments.
  • Proven ability to drive account growth, retention, and client satisfaction.
  • Experience collaborating with Sales, Delivery, and Practice leadership.
  • Strong understanding of Microsoft technologies and enterprise software solutions preferred.
  • Excellent communication and stakeholder management skills, including executive-level interaction.
  • Ability to manage multiple priorities, navigate ambiguity, and balance strategic thinking with execution.
  • Collaborative problem-solver who can influence without direct authority.
  • Authorized to work for any employer in the United States; visa sponsorship is not available. Willingness to travel up to 25% across the United States and Canada.

Benefits

  • Remote position with flexible work schedules and a remote-forward culture.
  • Salary range of $147,100–$212,300, inclusive of bonus opportunities.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) contribution program, HSA contribution, and paid parental leave.
  • Paid flexible time off, sick time, and holidays.
  • Learning and development funding, employee and family assistance program, and wellness allowance.
  • Mobile/internet reimbursement, paid business mileage, and home office support.

Interested in this position?

Apply directly on the company website

Apply Now

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