Virtual MedSpa Care Coordinator & Marketing Support Specialist

1 hour, 16 minutes ago
Junior
Customer and Technical Support
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025

Description

  • Handle inbound and outbound calls with a warm, polished, luxury-hospitality style.
  • Manage and optimize lead pipelines in Growth99 or GoHighLevel to convert marketing leads into booked consultations.
  • Support aesthetic consultations by answering questions about pre- and post-care, pricing, and treatment longevity.
  • Coordinate complex schedules in Jane EHR across multiple injectors and medical providers to maximize room utilization.
  • Collaborate with the internal team to support social media marketing efforts and drive organic traffic and inbound messages.
  • Monitor Instagram and Facebook channels and respond professionally to comments, inquiries, and booking requests.
  • Execute semi-monthly private-pay billing cycles on the 1st and 15th of each month in Jane EHR.
  • Send, track, and reconcile invoices for out-of-pocket compounded therapies, including GLP-1 weight loss medications.
  • Provide high-touch customer service as the primary brand ambassador for the practice.

Requirements

  • 1–2+ years of direct administrative or patient coordination experience in a medical spa, cosmetic surgery, or dermatology practice.
  • Fluent, confident knowledge of GLP-1 programs such as Semaglutide and Tirzepatide.
  • Knowledge of neurotoxins including Botox, Dysport, and Xeomin, as well as general aesthetic treatments.
  • Direct hands-on experience using Jane EHR.
  • Experience with aesthetic CRM platforms such as Growth99 or GoHighLevel.
  • Flawless verbal and written English skills.
  • Professional, confident phone presence suited to a high-end luxury clientele.
  • Ability to consult with clients about elective aesthetic procedures and related workflows.
  • Experience handling high-tier billing workflows independently is preferred.
  • Familiarity with premium skin rejuvenation treatments is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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