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Medical Receptionist VA (Athena EMR experience required)

9 hours, 33 minutes ago
Philippines
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 8

Description

  • Handle high-volume inbound and outbound patient calls professionally.
  • Answer patient questions and follow up on appointments, intake forms, and scheduling needs.
  • Schedule, confirm, and reschedule patient appointments.
  • Manage provider calendars and coordinate patient flow and appointment availability.
  • Send appointment reminders and promptly handle cancellations.
  • Complete patient intake and onboarding tasks.
  • Enter and update patient information accurately in Athena Health EMR.
  • Prepare and organize patient charts.
  • Document patient interactions appropriately.
  • Support general medical front desk administrative workflows.

Requirements

  • Minimum 2+ years of experience supporting a U.S.-based medical practice.
  • Hands-on Athena Health EMR experience is required and non-negotiable.
  • Strong English communication and phone skills.
  • Experience handling high call volumes.
  • Strong multitasking and organizational skills.
  • Comfortable working independently in a remote environment.
  • Professional, reliable, and detail-oriented.
  • Medical Receptionist or Medical Virtual Assistant experience preferred.
  • Outpatient clinic experience preferred.
  • Patient intake and scheduling coordination background preferred.
  • Familiarity with medical terminology preferred.
  • Strong customer service experience preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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