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Senior Account Manager, Retail Media

2 weeks, 6 days ago
Canada
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 33

Description

  • Own a portfolio of enterprise retail partners from onboarding through growth.
  • Onboard and train partners on campaign tooling, demand sourcing, reporting, and invoicing.
  • Drive adoption of expanded advertising placements and product capabilities.
  • Build partner KPI feedback loops and provide insights to Product teams.
  • Develop account management playbooks, QBR formats, and KPI tracking tools.
  • Collaborate with Business Development, Finance, Ads Quality, Product, and other cross-functional teams.
  • Manage billing, invoicing, revenue reconciliation, and related partner workflows.
  • Present recommendations and business results to executive stakeholders.

Requirements

  • 5+ years of experience in Account Management or a related field, preferably in ad tech, publishing, or retail media.
  • Experience supporting enterprise advertising solutions and managing complex partner relationships end-to-end.
  • Strong technical acumen and ability to explain complex product capabilities to nontechnical audiences.
  • Proficiency in data analysis, KPI interpretation, and strategic recommendations.
  • Experience with billing, invoicing, and revenue reconciliation workflows.
  • Excellent written, verbal, and executive presentation skills.
  • Proven project and program management skills across multiple accounts and workstreams.
  • Experience with cross-functional collaboration.
  • Advertising, grocery, and/or e-commerce industry experience preferred.
  • Experience developing growth narratives and revenue strategies for enterprise retail partners preferred.
  • Experience managing enterprise accounts collaboratively with sales teams preferred.

Benefits

  • Remote Flex First work model with flexibility to work from home, an office, or another location.
  • Base salary of $151,000–$159,500 CAD for eligible Canadian locations.
  • New hire equity grant and annual equity refresh grants.
  • Market-competitive compensation and benefits.
  • Currently hiring Canadian candidates in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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