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Technical Manager (Implementations & Delivery) - Remote US

3 weeks, 6 days ago
United States
Full-time
Lead
Engineering Manager
Software Development
Docker Git Java JIRA Kubernetes MongoDB Oracle PostgreSQL REST API SQL SQL Server
Apply Now
Smile Digital Health

Smile Digital Health

Smile Digital Health provides cutting-edge HL7 FHIR-based clinical data repository solutions for healthcare organizations, enabling rapid digital transformation and connectivity with features like multiple FHIR versions and full text indexing.

IT Services
251-1K
Founded 2016
$20M raised
View All Jobs 11

Description

  • Lead, mentor, and manage a team of Technical Implementation Leads and Software Developers delivering complex healthcare interoperability solutions.
  • Provide hands-on technical leadership across discovery, solution architecture, estimation, implementation planning, development, testing, deployment, operational readiness, and post-go-live support.
  • Guide solution design, implementation, troubleshooting, and technical decision-making using Java, HL7 FHIR, HL7 v2, CDA/CCDA, REST APIs, SQL, data mapping, and enterprise integration patterns.
  • Participate in customer-facing technical discussions, escalations, root cause analysis, mitigation planning, executive summaries, and implementation troubleshooting.
  • Collaborate with Product, QA, CloudOps, Support, Architecture, Agile Leads, and Customer Success to deliver scalable and supportable solutions.
  • Develop and maintain reusable implementation assets such as buildbooks, implementation playbooks, troubleshooting guides, reference architectures, and problem pattern libraries.
  • Identify recurring implementation challenges, operational gaps, customer pain points, and technical risks, then translate them into process improvements, feature requests, and bug reports.
  • Drive implementation quality through technical reviews, implementation standards, testing practices, peer mentorship, and reduction of defects and rework.
  • Mentor team members through technical coaching, prioritization guidance, workload management, and professional development.
  • Ensure implementation work is documented in Jira, technical documentation, testing evidence, operational handover materials, and implementation standards.

Requirements

  • 8+ years of experience in software development, technical implementations, healthcare interoperability, clinical informatics, or other senior-level technical delivery roles.
  • 3+ years of experience leading, mentoring, and managing technical teams.
  • Strong hands-on experience across the software implementation lifecycle, including discovery, solution architecture, estimation, Java development, planning, troubleshooting, testing, deployment, and operational readiness.
  • Expertise in Java, Kubernetes, Docker, cloud-native architectures, distributed systems, event-driven architectures, monitoring and observability, healthcare platform deployments, and modern cloud implementation practices.
  • Demonstrated experience troubleshooting complex customer-facing implementation, integration, data ingestion, scalability, performance, infrastructure, deployment, and operational issues.
  • Experience designing and implementing enterprise integrations using HL7 FHIR, HL7 v2, CDA/CCDA, REST APIs, SQL, data mapping, validation frameworks, and interoperability best practices.
  • Experience with relational and distributed database technologies such as PostgreSQL, SQL Server, Oracle, MongoDB, or similar enterprise platforms.
  • Strong understanding of software development and implementation lifecycle management, including source control, code reviews, CI/CD pipelines, build processes, testing strategies, deployment coordination, release management, and version control.
  • Strong healthcare industry experience, including payer, provider, interoperability, terminology services, CMS initiatives, or other regulated healthcare implementation programs.
  • Excellent written, verbal, interpersonal, organizational, and stakeholder management skills, with the ability to communicate technical concepts to technical and non-technical audiences.
  • Bachelor's degree in Computer Science, Software Engineering, Informatics, Information Systems, or a related technical discipline, or an equivalent combination of education and practical experience.

Benefits

  • Remote work environment.
  • Flexible time away from work policy, including PTO, personal days, and sick days.
  • Competitive salary and health/medical benefits.
  • RRSP/TFSA/401K employee contribution.
  • Life and disability coverage.
  • Employee Assistance Program.
  • FHIR Study Program and Skillsoft learning.
  • Super HAPI Fun Club.

Interested in this position?

Apply directly on the company website

Apply Now

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