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Solutions Consultant

1 week, 4 days ago
United States
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Agile Prototyping
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 129

Description

  • Lead customers and cross-functional peers by advising on best practices that modernize and optimize workflows.
  • Partner with customers to design and implement strategic solutions that drive organizational change and long-term value.
  • Run in-depth discovery sessions to understand business challenges and define solution approaches.
  • Develop Smartsheet solutions through prototyping and iterative sprints with customer feedback.
  • Review solution designs, conduct internal testing, and support user acceptance testing with stakeholders.
  • Own project delivery, including timeline, deliverables, scope, budget, and risk mitigation.
  • Stay current on industry trends, Smartsheet capabilities, and evolving delivery methodologies.
  • Collaborate with consulting teammates to share customer and industry insights and participate in mentoring.
  • Partner with Sales to identify expansion opportunities and support account growth strategy.
  • Track performance against KPIs including billable utilization, project margin, customer satisfaction, and data accuracy.

Requirements

  • 4–5 years of relevant experience in management or technology consulting.
  • Experience working effectively in a team environment.
  • Ability to succeed in fast-paced, growth-oriented environments and adapt quickly to changing customer needs, tools, and industry trends.
  • Hands-on experience configuring and implementing web-based SaaS applications.
  • Interest in emerging technologies, including AI and automation, and how they solve business challenges.
  • Experience applying change management and business process optimization strategies.
  • Excellent verbal and written communication skills, including the ability to explain complex technical topics to non-technical stakeholders.
  • Experience with business process optimization and Agile project management methodologies.
  • Ability to travel periodically, up to 40%, based on customer and business requirements.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus Sick Time Off.
  • Company-sponsored life insurance, short-term disability, and long-term disability coverage for US employees.
  • 12 paid holidays per year.
  • Up to 24 weeks of parental leave.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Personal paid volunteer day.
  • Counseling membership, local retail discounts, and a personal Smartsheet account as company-funded perks.
  • Remote work from any registered US location.
  • Market-competitive incentive opportunity.
  • US base salary range of $92,500 to $126,250 USD.

Interested in this position?

Apply directly on the company website

Apply Now

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