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Senior People Operations Generalist

1 day, 16 hours ago
United States
Full-time
Senior
People Operations
Operations
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 144

Description

  • Coordinate employee life cycle processes, including onboarding, personnel file management, employee inquiries, and offboarding.
  • Lead process improvement projects that improve People Operations workflows and events.
  • Serve as a Tier 2 escalation point for HR, compensation, payroll, and benefits inquiries through FreshService.
  • Support compliance activities such as US immigration, audits, and I-9 verifications.
  • Provide in-office support for onboarding, mail handling, and culture-building events.
  • Partner with the People Technology team to improve Workday infrastructure, automate processes, and implement self-service features.
  • Maintain process documentation and employee self-service materials.
  • Build and maintain reports in Workday and Smartsheet for the People & Culture team.
  • Refine audit procedures, including data reconciliations and control documentation.
  • Assist with Workday testing for business process updates and releases.

Requirements

  • 5+ years of related experience in HR operations or an employee service center.
  • 1+ years of experience managing or leading team HR projects.
  • Excellent communication, interpersonal, and writing skills, including the ability to explain technical processes to non-technical users.
  • Strong attention to detail.
  • Strong understanding of confidentiality and handling sensitive information.
  • Ability to work independently, manage shifting priorities, and exercise good personal judgment.
  • Strong follow-up skills and the ability to deliver within defined timelines.
  • Bachelor’s degree strongly preferred.
  • Workday experience strongly preferred.
  • Advanced proficiency with Microsoft Office and Google Workspace.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus sick time off.
  • Company-provided life insurance, short-term disability, and long-term disability coverage for US employees.
  • 12 paid holidays per year for US employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Company-funded perks including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, role dependent.
  • US base salary range of $103,750 to $126,250 USD, plus a market-competitive incentive opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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