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HR AI & Automation Operations Lead

11 hours, 29 minutes ago
Latin America
Full-time
Lead
Operations Manager
Operations
JavaScript Python SQL Tableau TypeScript
Apply Now
Remote

Remote

Global HR Solutions & Employment Tools for Distributed Teams | Remote Hire international talent in minutes. Remote is the most disruptive global payroll, tax, HR and compliance solution for distributed teams. The easier way to employ internationally 🌍....

Professional Services
251-1K
Founded 2019
$496M raised
View All Jobs 54

Description

  • Use customer and employee feedback and operational data to improve the HR experience, quality, and outcomes.
  • Define and deliver multi-phase automation initiatives from planning and prototyping through launch and optimization as the DRI.
  • Map operational processes, identify bottlenecks, and design end-to-end automated workflows that improve speed, accuracy, and scalability.
  • Build and maintain data pipelines across HRIS, case management, payroll, and other systems using native connectors or APIs.
  • Prototype and deploy automations using low-code or no-code tools such as Zapier, Make, Retool, or n8n.
  • Deploy and govern AI tools or agents for tasks such as document processing, query triage, policy guidance, and data auditing.
  • Design multi-agent patterns and governance controls, including retries, fallbacks, guardrails, human oversight, and auditability.
  • Develop operational data models and HR operations dashboards and reports using SQL and BI tools such as Tableau or Sigma.
  • Support change management, training, adoption, and continuous improvement for AI and automation solutions.
  • Mentor junior team members and serve as a technical lead for AI and automation within Operations.

Requirements

  • Progressive experience in automation, business process optimization, and systems integration.
  • Experience translating operational pain points into automated and intelligent solutions with Product, Engineering, Design, or IT teams.
  • Experience in HR Operations or Shared Services, preferably across a range of operational contexts.
  • Experience building automation in regulated or compliance-sensitive environments such as hiring, employment, or payroll.
  • Strong understanding of sensitive data lifecycle risk and data privacy obligations.
  • Hands-on experience with low-code workflow tools such as Zapier, Make, Retool, n8n, or similar.
  • Comfortable with light scripting in Python, TypeScript, or JavaScript for custom agents, API integrations, webhooks, or message queues.
  • Excellent communication, influencing, conflict management, and negotiation skills.
  • Fluent written and spoken English.
  • Remote work experience is a plus.
  • Location in LATAM or Eastern Europe.
  • Ability to submit application materials in English and provide a CV in PDF format, or a LinkedIn profile if no current CV is available.

Benefits

  • Annual salary range of $46,150 to $103,800 USD.
  • Competitive compensation with pay equity and fair, location-based pay.
  • Work from anywhere.
  • Flexible paid time off.
  • Flexible working hours in an async work environment.
  • 16 weeks of paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget.
  • Home office budget and IT equipment.
  • Budget for local in-person social events or co-working spaces.

Interested in this position?

Apply directly on the company website

Apply Now

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