Enterprise Account Manager

3 weeks ago
Full-time
Senior
Customer and Technical Support
Sitetracker

Sitetracker

Sitetracker provides a comprehensive platform for managing high-volume distributed projects, enabling real-time collaboration, automated reporting, and accurate forecasting to streamline the deployment of infrastructure projects.

Diversified Telecommunication Services
251-1K
Founded 2013
$183M raised

Description

  • Own a portfolio of enterprise customers and drive expansion, cross-sell, and renewal growth.
  • Build and execute long-term account strategies and comprehensive account maps for complex organizations.
  • Develop trusted executive relationships with economic buyers, champions, and other key stakeholders.
  • Lead commercial conversations from discovery through negotiation, procurement, legal review, and contract execution.
  • Partner with Customer Success to drive product adoption, value realization, and measurable customer outcomes.
  • Orchestrate cross-functional teams across Solutions Engineering, Product, Professional Services, and Leadership to solve customer challenges.
  • Maintain accurate forecasting, pipeline visibility, and revenue predictions for leadership.
  • Create persuasive business cases and commercial proposals that secure executive sponsorship.
  • Navigate enterprise legal, procurement, security, and compliance processes for large expansion opportunities.
  • Shape enterprise growth strategy by identifying opportunities and sharing customer feedback with internal teams.

Requirements

  • Experience managing a high-value enterprise book of business exceeding $1M in ARR.
  • Proven ability to grow enterprise accounts through expansion, cross-sell, and renewal management.
  • Experience building executive relationships and influencing C-suite decision makers in complex organizations.
  • Ability to manage $100K+ ACV expansion opportunities through legal, procurement, security, and compliance reviews.
  • Strong commercial negotiation skills, including value-based selling and structuring multi-year or consumption-based agreements.
  • Experience creating and executing comprehensive global account plans for Fortune 500 or similarly complex enterprise customers.
  • Ability to work effectively across Customer Success, Solutions Engineering, Product, Professional Services, and leadership teams.
  • Experience in B2B SaaS or enterprise software environments.
  • Familiarity with digital infrastructure customers such as telecommunications, utilities, renewable energy, or adjacent industries is preferred.
  • Ability to communicate effectively in executive presentations, workshops, virtual meetings, travel, and written communications.

Interested in this position?

Apply directly on the company website

Apply Now

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