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Identity Security - Technical Account Manager - Poland

1 month, 2 weeks ago
Poland
Full-time
Lead
Technical Account Manager
Cybersecurity
Active Directory C++ HTML Java MySQL .NET Oracle REST API SAP SOAP SQL Server XML
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Saviynt

Saviynt

Saviynt is the leading cloud identity governance platform providing access governance and intelligence solutions for critical applications on Cloud and Enterprise, ensuring operational efficiency, risk reduction, and simplified identity management.

Internet Software & Services
251-1K
Founded 2010
$170M raised
View All Jobs 55

Description

  • Serve as the primary technical authority and trusted advisor for assigned clients throughout their Saviynt engagement.
  • Lead the technical definition, scoping, and design of complex identity security solutions.
  • Prepare RFP responses, professional services estimates, project plans, ROMs, and Statements of Work.
  • Own technical execution of SOWs and provide hands-on oversight, troubleshooting, and escalation support.
  • Conduct regular technical reviews with customers to identify issues and improve platform utilization.
  • Monitor support requests and client environments to spot recurring patterns and drive product or process improvements.
  • Partner with account teams to identify and develop up-sell, cross-sell, and expansion opportunities.
  • Develop and deliver technical demonstrations and training sessions for clients.
  • Act as a liaison between clients, Customer Professional Services, Engineering, and Product Management.
  • Support regional services resourcing, forecasting, timesheet approvals, and invoicing approvals.

Requirements

  • 10–15 years of experience delivering enterprise Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions.
  • 10+ years of experience leading scoping, planning, and delivery of large-scale identity security projects.
  • Strong hands-on experience in engineering, architecture, and complex technical problem-solving.
  • Exceptional client-facing and stakeholder management skills with senior-level customers and partners.
  • Experience managing multiple concurrent, technically complex projects with responsibility for timelines, budgets, and expectations.
  • Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and technical documentation.
  • Substantial IGA experience is mandatory.
  • Experience with SaaS security platforms is required.
  • Familiarity with integration technologies such as REST, LDAP, and database connectors.
  • Knowledge of directory services such as LDAP, Active Directory, and Azure AD.
  • Experience with one or more IGA products such as SailPoint, Okta, Oracle OIM, or Saviynt.
  • Experience with core technical stack elements including XML, SPML/SOAP, web/application servers, HTML, Oracle, Sybase, MSSQL, MySQL, Java, .NET, or C++.
  • Experience with enterprise HR systems such as SAP or PeopleSoft is preferred.
  • PAM knowledge is a plus, and familiarity with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial.
  • Understanding of security frameworks such as Zero Trust, NIST, and ISO27001 is a strong advantage.
  • Experience with Access Management, SSO, and MFA concepts is nice to know.
  • Experience responding to Service RFPs and producing Service Contracts/SOWs is required.

Benefits

  • Salary range of 150,000 zł to 175,000 zł per year, negotiable based on experience.
  • Remote full-time work arrangement.
  • Opportunities for growth and learning through challenging, high-impact work.
  • Welcoming and positive work environment.
  • Equal opportunity employer with fair consideration for all qualified applicants.

Interested in this position?

Apply directly on the company website

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