Technical Account Manager

2 weeks, 5 days ago
Full-time
Lead
Customer and Technical Support
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Own client relationships and serve as the primary technical and strategic lead on brand AI visibility.
  • Perform deep audits of how client brands appear across major LLMs and diagnose why brands are surfaced, mentioned, or represented inaccurately.
  • Analyze clients’ end-to-end digital footprint, including website content, product or ingredient data, YouTube, social channels, Reddit, and brand partnerships or sponsorships.
  • Translate technical audit findings into clear, actionable roadmaps for content and brand initiatives.
  • Identify content gaps and on-site structuring opportunities to improve LLM ingestion and visibility.
  • Collaborate directly with founders, strategy teams, and clients to align on foundational priorities and execution plans.

Requirements

  • Prior experience as a founder, co-founder, or early-stage employee at a fast-growing startup is strongly preferred.
  • Deep curiosity and practical understanding of LLMs, AI search mechanics, digital marketing, and modern SEO/content ecosystems.
  • Strong client-facing communication skills with the ability to build trust through technical authority and analytical clarity.
  • Proven track record of diagnosing messy, unstructured digital data and turning it into structured strategy.

Interested in this position?

Apply directly on the company website

Apply Now

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