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National Account Manager - TSB/TSD Remote

1 month ago
United States
Full-time
Senior
Partnerships Manager
Sales and Business Development
CRM Salesforce
Apply Now
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised
View All Jobs 13

Description

  • Develop and execute strategic sales and marketing plans to grow partner revenue and recurring sales.
  • Recruit, onboard, activate, and support new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners.
  • Build and maintain strong relationships with partner principals, channel managers, sales teams, and technical stakeholders.
  • Identify, develop, and manage new sales opportunities within the partner ecosystem.
  • Support partner deal closure through joint sales calls, pricing support, proposals, and opportunity management.
  • Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite.
  • Educate partners on Sangoma products, programs, tools, promotions, and sales resources.
  • Conduct partner sales training and ongoing enablement activities.
  • Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM.
  • Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success.

Requirements

  • 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment.
  • Experience working with Technology Solutions Brokers (TSBs) and building partner relationships.
  • Proven ability to manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market.
  • Strong understanding of unified communications and cloud technologies.
  • Experience managing partner relationships and complex sales cycles.
  • Excellent written, verbal, presentation, and negotiation skills.
  • Ability to work independently in a fast-paced environment.
  • Strong organizational and pipeline management skills.
  • Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences.
  • Salesforce CRM or similar CRM experience preferred; Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint.
  • Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions.
  • Preferred: existing relationships within the TSD community, experience with UCaaS/CCaaS or contact center solutions, AI-enabled communications or CX technologies, carrier or service provider sales background, and Microsoft Teams voice integration knowledge.

Benefits

  • Health, vision, and dental insurance.
  • Long- and short-term disability coverage.
  • Matching 401(k) program with 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off and company holidays.
  • Entrepreneurial work environment with high-growth career opportunities.
  • Salary range of $60K to $100K, depending on location, experience, qualifications, and location.
  • Equal opportunity employer status, including protected veterans and individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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