National Account Manager - TSB/TSD Remote

1 week, 3 days ago
Full-time
Senior
Sales and Business Development
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised

Description

  • Develop and execute strategic sales and marketing plans to grow partner revenue and recurring sales.
  • Recruit, onboard, activate, and support new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners.
  • Build and maintain strong relationships with partner principals, channel managers, sales teams, and technical stakeholders.
  • Identify, develop, and manage new sales opportunities within the partner ecosystem.
  • Support partner deal closure through joint sales calls, pricing support, proposals, and opportunity management.
  • Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite.
  • Educate partners on Sangoma products, programs, tools, promotions, and sales resources.
  • Conduct partner sales training and ongoing enablement activities.
  • Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM.
  • Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success.

Requirements

  • 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment.
  • Experience working with Technology Solutions Brokers (TSBs) and building partner relationships.
  • Proven ability to manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market.
  • Strong understanding of unified communications and cloud technologies.
  • Experience managing partner relationships and complex sales cycles.
  • Excellent written, verbal, presentation, and negotiation skills.
  • Ability to work independently in a fast-paced environment.
  • Strong organizational and pipeline management skills.
  • Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences.
  • Salesforce CRM or similar CRM experience preferred; Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint.
  • Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions.
  • Preferred: existing relationships within the TSD community, experience with UCaaS/CCaaS or contact center solutions, AI-enabled communications or CX technologies, carrier or service provider sales background, and Microsoft Teams voice integration knowledge.

Benefits

  • Health, vision, and dental insurance.
  • Long- and short-term disability coverage.
  • Matching 401(k) program with 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off and company holidays.
  • Entrepreneurial work environment with high-growth career opportunities.
  • Salary range of $60K to $100K, depending on location, experience, qualifications, and location.
  • Equal opportunity employer status, including protected veterans and individuals with disabilities.

Interested in this position?

Apply directly on the company website

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