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Inside Sales & Account Management APAC

6 hours, 11 minutes ago
Philippines
Full-time
Junior
Sales Representative
Sales and Business Development
CRM Salesforce
Apply Now
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised
View All Jobs 16

Description

  • Connect with prospective and existing customers across phone, email, video conferencing, chat, and other channels to identify opportunities and build relationships.
  • Understand customer needs and recommend Sangoma communications and technology solutions that fit their business requirements.
  • Provide pre-sales support, product information, solution recommendations, and budgetary pricing.
  • Qualify inbound and outbound sales opportunities and build a healthy sales pipeline.
  • Prepare and deliver quotations, proposals, and timely follow-ups to advance opportunities through the sales cycle.
  • Manage existing customer relationships, resolve inquiries, handle escalations, support billing concerns, and identify upsell and cross-sell opportunities.
  • Maintain accurate customer records, sales activities, and opportunity updates in Salesforce CRM or approved CRM tools.
  • Stay current on industry trends, market developments, and competitor offerings.
  • Collaborate with Sales, Technical Support, Customer Success, Finance, and other internal teams to resolve customer concerns and improve the customer experience.
  • Meet or exceed individual sales, activity, and customer satisfaction goals.

Requirements

  • Excellent English written and verbal communication skills.
  • 1–2 years of experience in Inside Sales, Account Management, Business Development, Customer Success, or a similar customer-facing B2B sales role.
  • Demonstrated ability to identify, qualify, nurture, and advance sales opportunities through the pipeline.
  • Strong interpersonal, relationship-building, negotiation, and problem-solving skills with a customer-first approach.
  • Ability to learn and explain technical products and solutions quickly.
  • Experience using CRM platforms, with Salesforce preferred.
  • Strong organizational and time management skills in a fast-paced, target-driven environment.
  • Self-motivated, results-oriented, and able to work independently while collaborating with cross-functional teams.
  • Proficiency in Microsoft Office and other business productivity tools.
  • Proven track record of achieving or exceeding sales targets in a commission-based environment (preferred).
  • Background in Unified Communications, Telecommunications, Technology, IT, or SaaS (highly preferred).
  • Experience selling business solutions through consultative or solution-based selling (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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