Sr. Manager, Services Partners

2 hours, 46 minutes ago
Full-time
Lead
Sales and Business Development
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Define the strategic vision for the Services Partner Program, including certification tiers, audit policies, and incentive structures.
  • Recruit, enable, and oversee services partners across all product categories.
  • Lead and develop a team of Services Partner Managers and Installation Specialists.
  • Own the program strategy, P&L, and executive partner management for the function.
  • Conduct high-level negotiations and Quarterly Business Reviews with partner executives.
  • Monitor partner performance and customer service quality using defined metrics.
  • Identify, assess, and mitigate operational and strategic risks in the partner function.
  • Streamline cross-team processes and workflows to simplify large-scale partner engagements.
  • Coordinate with Sales and Customer Success on partner selection for strategic customer deployments.
  • Develop tools and resources to improve ramp-up, team performance, and ongoing partner success.

Requirements

  • 7+ years of experience in program execution, consulting, partner account management, or a similar field.
  • Proven people leadership experience, including hiring, developing, and leading inclusive, engaged teams.
  • Experience building and maintaining an enterprise-grade services partner network in a high-growth technology company.
  • Experience managing program budgets and P&L, and defining strategic frameworks such as certification tiers and incentive structures.
  • Strong track record of building and managing complex service partner relationships.
  • Experience with high-level negotiations and executive relationship management.
  • Excellent cross-functional collaboration and communication skills, including working with Sales and Product stakeholders.
  • Strong project management, analytical, and organizational skills.
  • Experience developing training content or certification systems for technical partners (preferred).
  • Background in fleet telematics and dash camera industries, with business development and project management experience (preferred).

Benefits

  • Annual base salary range of $119,000 to $191,250 USD.
  • Performance-based bonus/variable pay.
  • Equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Comprehensive parental leave plans.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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