Sales Engineer I, SE Desk CT

13 hours, 9 minutes ago
Full-time
Junior
Customer and Technical Support
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Monitor and manage an inbound queue of technical questions for the global sales team.
  • Support technical trials and proof-of-concept efforts across the Sales Engineering team.
  • Create scripting solutions and integrations to support technical demonstrations and proof of concepts.
  • Provide internal technical support to account teams on behalf of customers.
  • Produce and maintain digital content for product learning, product adoption, installation, and configuration.
  • Update and manage internal hardware and software lab infrastructure, including office and remote kits.
  • Coordinate and participate in new product testing activities.
  • Gather industry-specific customer use cases by working with technical sales teams.
  • Coordinate cross-functional communication for prospect success, including RFP responses, feature request management, and customer support triage.

Requirements

  • Bachelor’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
  • 1+ years of experience working with customers in a pre-sales or support capacity preferred.
  • Ability to explain complex technical concepts to non-technical audiences.
  • Basic understanding of electronics and electrical systems.
  • Working knowledge of cloud software, networking, automation, or control systems.
  • Experience with hardware gadgets, sensors, or vehicles is a plus.
  • Comfort working remotely within the US Central time zone, excluding Austin Metro, Chicago Metro, Dallas Metro, and Houston Metro.
  • Relocation expenses are not provided for this role.

Benefits

  • Annual on-target earnings of $69,317.50 to $93,200 USD.
  • Competitive total compensation package.
  • Employee-led remote and flexible working options.
  • Health benefits.
  • Inclusive work environment with reasonable accommodations available during the recruiting process.

Interested in this position?

Apply directly on the company website

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