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Enterprise Implementation Consultant

2 hours, 29 minutes ago
Mexico
Full-time
Senior
Implementation Consultant
Project and Program Management
IoT
Apply Now
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015
View All Jobs 344

Description

  • Manage the deployment of Samsara technology for customers and help them achieve quick time to value.
  • Create launch plans and roadmaps to increase product usage and adoption.
  • Track implementation progress, participation, account health, and product adoption.
  • Run training sessions, demos, and customer working sessions to resolve challenges and support day-to-day users.
  • Work across multiple customer engagements in parallel while collaborating cross-functionally to deliver an exceptional customer experience.
  • Deeply understand the Samsara platform and explain its capabilities to customers of different types.
  • Champion Samsara’s cultural principles while contributing to global growth across new offices.

Requirements

  • 5+ years of experience in Enterprise, Strategic, or Senior Implementation Consultant roles, or in related roles such as Delivery Manager, Deployment Specialist, Engagement Manager, Senior Consultant, Scrum Master, or Project Manager.
  • Enterprise SaaS experience preferred.
  • Bilingual Spanish and English required.
  • Strong spoken and written communication skills for cross-team collaboration and documentation.
  • Experience supporting or working with technical products.
  • Excellent consultative skills with experience in end-to-end system implementations.
  • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and end users.
  • Diplomacy, tact, and poise under pressure when handling customer issues.
  • Bachelor’s degree from a 4-year institution.
  • Must be based in Mexico or willing to relocate.
  • Experience serving a large and complex customer base in B2B SaaS is preferred.
  • Experience working with customers across LATAM regions is preferred.
  • Experience in tech-touch engagements is preferred.
  • Experience using customer success platforms is preferred.

Benefits

  • Above-market total compensation with base salary, performance-based bonus or variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Comprehensive health plans.
  • Parental leave plans.
  • Professional development stipend.
  • Opportunity to earn above-market compensation for top performance.
  • Remote or in-person options depending on role and location requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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