Account Manager

2 hours, 8 minutes ago
Contract
Mid Level
Customer and Technical Support
Sama

Sama

Sama Coaching provides professional training and coaching services for businesses, focusing on people development to drive success. With a scalable platform and vetted executive coaches, Sama Coaching offers tailored coaching that delivers measurable r...

Diversified Consumer Services
11-50

Description

  • Serve as the primary point of contact and advisor for assigned clients.
  • Advise clients on their people development strategy to help meet business objectives.
  • Onboard new customers through demos and product training.
  • Monitor customer engagement and track account health proactively.
  • Review data and performance metrics with clients to identify optimization opportunities.
  • Lead quarterly and annual business review meetings with clients.
  • Identify and unlock upsell opportunities to increase client impact and revenue.
  • Collaborate with Marketing, Product, and Sales to share customer insights and support growth.

Requirements

  • Native verbal and written fluency in English.
  • Strong data fluency and ability to interpret customer and usage data.
  • Minimum 4 years of experience in Account Manager roles with enterprise clients.
  • Experience building relationships with multiple stakeholders within client organizations.
  • Strong business acumen and fluency in business terminology.
  • Experience as a freelancer or in a startup environment.
  • Experience using CRM tools, with HubSpot preferred.
  • Ability to spot growth and development opportunities within accounts.
  • Strong ability to set, meet, and exceed KPIs and performance goals.
  • Entrepreneurial, autonomous, and comfortable working with limited structure and processes.

Benefits

  • €40,000-60,000 base salary plus commission and equity.
  • Hybrid work model with 3 mandatory days per week in the Lisbon office.
  • Room for career growth as the team expands.
  • Access to a professional coach through the app.
  • Regular training and development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Relationship Lead

Packt 251-1K Internet Software & Services

Packt is hiring a Relationship Lead to acquire influential tech authors and drive post-publication marketing that increases book visibility, engagement, and sales across its publishing channels.

CRM Email Marketing GitHub
1 hour, 8 minutes ago

Gestionnaire de Compte

Rentokil Initial 10K-50K Professional Services

Steritech recherche un gestionnaire de comptes au sein de l’équipe expérience client pour gérer un portefeuille de clients de complexité faible à moyenne et assurer l’exécution des stratégies de compte, la coordination des services et le soutien quotidien aux clients.

1 hour, 38 minutes ago

Senior Account Manager (Web & Digital Projects)

Hire Digital 51-250 Internet Software & Services

Senior Account Manager at a web and digital agency to lead client website and digital marketing projects from planning through launch and optimisation.

Digital Marketing SEO Shopify Webflow WordPress
1 hour, 53 minutes ago

Sales Account Manager (Remote) - LATAM

Valatam 11-50 Professional Services

Valatam is hiring an Account Manager to support bilingual Latin American talent and global clients by managing the sales cycle, client relationships, and event production proposals from initial inquiry through project win.

Salesforce
2 hours, 8 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers