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Pre-Deployment Manager

1 hour, 50 minutes ago
United States
Full-time
Mid Level
Project Manager
Project and Program Management
CRM
Apply Now
RobustAI

RobustAI

Robust.AI is a company founded by a world-class robotics team that specializes in collaborative robot solutions for Manufacturing and Warehouse Logistics. They combine AI, robotics, and human-centered design to make robots broadly useful, effortless to...

Industrial Conglomerates
11-50
Founded 2019
View All Jobs 2

Description

  • Own day-to-day planning and coordination for customer deployments and launch readiness.
  • Serve as the primary customer contact for deployment execution and communication.
  • Build and manage project plans, milestones, action trackers, risk logs, and status updates.
  • Lead kickoff meetings, weekly deployment meetings, readiness reviews, and go-live check-ins.
  • Coordinate customer readiness across operations, facilities, IT/networking, training, staffing, and workflows.
  • Partner with Robot Technicians, Engineering, Product, Hardware, Sales, and Customer Success teams.
  • Escalate risks and blockers and drive timely follow-up across teams.
  • Support onsite launch execution and customer communications during critical deployment periods.
  • Prepare deployment reports, metrics readouts, post-launch reviews, and lessons learned.
  • Build customer relationships during deployment and stabilization and support expansion coordination as needed.

Requirements

  • Bachelor’s degree in Business Administration, Operations, Engineering, or a related field, plus at least 4 years of related experience.
  • Experience managing implementations, customer deployments, or complex operational projects.
  • Strong knowledge of distribution and fulfillment operations.
  • Ability to communicate technical and complex information verbally and in writing.
  • Ability to solve problems independently in customer-facing settings.
  • Strong communication, leadership, and relationship-building skills.
  • Knowledge of and interest in software, hardware, and robotics.
  • Ability to manage multiple tasks and respond effectively under pressure.
  • Experience building trust with customer stakeholders while driving execution and accountability.
  • Willingness to travel within the United States on short notice up to 80% of the time.

Benefits

  • Base salary of $120,000–$150,000, depending on skills, qualifications, and experience.
  • Stock options and significant growth potential.
  • Medical, dental, and vision coverage.
  • Flexible vacation and sick leave practices.
  • Paid parental leave.
  • Collaborative startup culture.

Interested in this position?

Apply directly on the company website

Apply Now

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