Salesforce Training Specialist

4 hours, 16 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
Robbins Recruiting Solutions LLC

Robbins Recruiting Solutions LLC

Robbins Recruiting Solutions LLC is a recruitment consulting firm based in Dallas, Texas, established in 2023. The company specializes in staffing and recruiting, focusing on personalized talent solutions that connect employers with top-tier candidates. With a small team, Robbins Recruiting Solutions emphasizes a client-centric approach, tailoring strategies to meet the specific needs and culture of each organization. The firm offers a range of services, including direct placement, executive search, talent acquisition strategy development, sourcing and screening, and workforce management consulting. Robbins Recruiting Solutions leverages a robust network of industry professionals to efficiently source and screen candidates, ensuring high-quality placements. The company serves a diverse clientele, including corporate enterprises, startups, healthcare and technology firms, and financial organizations, reflecting its commitment to delivering effective recruitment solutions.

staffing & recruiting
1-10
Founded 2023

Description

  • Co-lead on-site Salesforce training sessions with the Salesforce Integration Manager and tailor content to different roles.
  • Provide follow-up support and answer user questions as teams adopt Salesforce.
  • Build and maintain the Salesforce Training Hub on Experience Cloud.
  • Create position-specific workflow PDFs, quick-reference guides, and other training materials.
  • Keep training content current as Salesforce flows, objects, and processes change.
  • Collect user feedback and turn recurring questions into new training resources.
  • Travel 50%–75% for on-site training weeks.

Requirements

  • Hands-on Experience Cloud experience, including building and configuring a site, portal, or knowledge hub.
  • Strong Salesforce knowledge from both end-user and administrator perspectives, including objects, records, reports, dashboards, and user-level flows.
  • Proven experience training adult learners in person and in groups.
  • Ability to write clear, visual, step-by-step documentation.
  • Ability to work independently with minimal supervision.
  • Willingness to travel for training weeks, with overall travel of 50%–75%.
  • Salesforce Administrator certification or equivalent experience preferred.
  • Experience with Salesforce Field Service or other mobile and field workflows preferred.
  • Experience training field-based or non-desk teams, such as sales, operations, or call center staff, preferred.
  • Background in construction, home services, roofing, or a similar industry; familiarity with Screen Flows and learning-content development preferred.

Interested in this position?

Apply directly on the company website

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