Sr. Partnership Specialist

5 hours, 18 minutes ago
Full-time
Junior
Customer and Technical Support
Riverside Insights

Riverside Insights

Riverside Insights empowers educators and individuals with research-based assessments to unlock true potential and elevate learning from childhood to adulthood.

Diversified Consumer Services
51-250
Founded 1979

Description

  • Drive expansion and renewals across assigned territory accounts.
  • Develop and execute strategic account plans aligned with departmental priorities.
  • Follow up on leads from Customer Service, Marketing, HubSpot, and website channels.
  • Support customers through transitions to updated clinical solutions.
  • Conduct virtual customer meetings, product presentations, and solution consultations.
  • Build relationships with educators, clinicians, and administrators to deepen product adoption.
  • Maintain accurate CRM records and provide reliable forecasts.
  • Document customer interactions and keep deal records current.
  • Complete required product, positioning, and playbook trainings.
  • Collaborate across Sales, Marketing, and Product teams to execute account plans and grow revenue.

Requirements

  • Bachelor’s degree required.
  • 2+ years of Clinical Sales or EdTech sales experience; Special Education or Psychology background preferred.
  • Strong organizational skills, attention to detail, and time management.
  • Effective communication skills with the ability to build rapport with customers.
  • Highly motivated and goal-driven, with a focus on upselling and cross-selling.
  • Experience using CRM systems, with HubSpot preferred.
  • Proficiency in delivering web-based presentations and using PowerPoint.
  • Ability to meet deadlines and manage multiple priorities consistently.
  • Ability to use data to inform account strategy.
  • Preferred experience supporting clinical assessments or related educational solutions.
  • Preferred experience collaborating across product, marketing, and customer teams.
  • Preferred familiarity with forecasting processes and pipeline management best practices.
  • Remote position with up to 10% travel.
  • May require stationary positions (sitting or standing) for extended periods.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid basic life and AD&D insurance.
  • Company-paid long-term disability insurance.
  • Paid parental leave.
  • Supplemental life insurance options.
  • Company-paid Employee Assistance Program (EAP).
  • Retirement plan with discretionary company matching.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Premium Calm subscription for employees and dependents.
  • 33 days of company-paid time off, including PTO, holidays, and wellness days.
  • Flexible work arrangements.
  • Tuition reimbursement program.
  • Company orientation and 30/60/90-day onboarding.
  • $60,000-$70,000 base salary plus applicable commission.

Interested in this position?

Apply directly on the company website

Apply Now

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