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Technical Project Manager

1 week ago
United States
Full-time
Junior
Technical Project Manager
Software Development
Agile E-commerce FTP JSON REST API SOAP XML
Apply Now
Rithum

Rithum

End to End E Commerce Solutions for Brands & Retailers | Rithum CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e commerce solutions. Rithum is the hottest place for free...

Internet Software & Services
$13M raised
View All Jobs 75

Description

  • Independently manage complex client implementations from kickoff through completion.
  • Lead cross-functional planning, including requirements gathering, scope verification, dependency mapping, and milestone definition.
  • Maintain project plans, track progress, manage risks, and resolve issues proactively.
  • Serve as the primary coordination point between clients, partners, and internal teams.
  • Communicate project status, risks, decisions, and updates clearly to internal and external stakeholders.
  • Identify blockers and trade-offs early and escalate issues with context and recommendations.
  • Maintain accurate schedules, delivery artifacts, documentation, risk logs, decision logs, and retrospectives.
  • Apply Agile, Waterfall, or hybrid delivery methodologies based on project needs.
  • Contribute to delivery excellence by following delivery standards and identifying process improvements.

Requirements

  • 2+ years of experience in a client-facing SaaS role, ideally in onboarding or solution engineering.
  • Fluent in both written and spoken English.
  • Familiarity with product data feed formats such as XML, TXT, CSV, and JSON, plus FTP and API.
  • Strong working knowledge of Excel.
  • Experience managing multiple complex client projects simultaneously.
  • Strong problem-solving skills with a client-focused mindset.
  • Excellent communication and presentation skills for technical and non-technical audiences.
  • Strong documentation and process development abilities.
  • Experience delivering software training content.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Bachelor's degree in computer science, Information Technology, or a related field preferred.
  • 3+ years of experience in a client-facing technical SaaS role, ideally in onboarding or solution engineering preferred.
  • Additional language proficiency is a plus.
  • Familiarity with API integrations, including REST and SOAP, preferred.
  • Experience working with enterprise clients and/or in the e-commerce industry preferred.
  • Familiarity with remote-based training tools preferred.
  • Formal training or certification in Project Management methodologies such as PMI or Agile preferred.
  • Travel required up to 10%.

Benefits

  • Competitive base salary of $65,000-$95,000 per year.
  • 10% discretionary annual bonus for non-sales roles.
  • Medical, dental, and vision coverage starting on Day 1, with company HSA contributions.
  • 6% 401(k) match.
  • Generous time off package including 20 PTO days, paid holidays, floating holidays, sick days, wellness days, and a paid volunteer day.
  • 12 weeks primary caregiver leave and 4 weeks secondary caregiver leave.
  • Remote-first work environment with a $65/month internet stipend.
  • Wellness and support resources including the Calm app and Employee Assistance Program.
  • Tuition assistance and career development opportunities.
  • Additional insurance and protection benefits including accident, critical illness, hospital indemnity, pet insurance, legal assistance, identity theft insurance, and life insurance.
  • Charitable contribution match up to $250 per year.

Interested in this position?

Apply directly on the company website

Apply Now

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