Associate Network Operations Project Manager

1 hour, 25 minutes ago
Full-time
Junior
Project and Program Management
Ooma, Inc.

Ooma, Inc.

Ooma, Inc. is a telecommunications company based in Palo Alto, California, founded in 2004. It specializes in Voice over Internet Protocol (VoIP) solutions, evolving from residential free-calling devices to comprehensive cloud-based communication services for both homes and businesses. Ooma initially gained attention with its hardware like the Ooma Hub and Scout, which allowed for free calling through innovative peer-to-peer technology. The company has transitioned to a subscription model, offering services such as Ooma Premier for residential users and Ooma Office, a cloud-based VoIP system designed for businesses. Ooma has expanded its offerings through strategic acquisitions, including Voxter, Broadsmart, and OnSIP, enhancing its cloud communications capabilities. With a focus on recurring revenue, Ooma targets both individual consumers and small to medium-sized businesses, providing affordable and efficient telephony solutions.

telecommunications
1001-5000
Founded 2003

Description

  • Support the end-to-end delivery of NetOps infrastructure and application projects with guidance from senior project managers.
  • Assist in developing and maintaining project plans, including milestones, deliverables, and timelines.
  • Track project progress, identify risks, and escalate issues or blockers in a timely manner.
  • Coordinate with cross-functional stakeholders across Operations, Engineering, Support, and Product teams.
  • Translate technical requirements and constraints into clear, actionable project tasks.
  • Partner with Engineering and Program Management to support requirement gathering and timeline development.
  • Maintain accurate and up-to-date project documentation in Jira, Confluence, or similar tools.
  • Facilitate team communication, meetings, and status updates to ensure alignment.
  • Contribute to continuous improvement of project processes and team workflows.
  • Develop new and innovative ways to utilize AI within the project management team.

Requirements

  • 2–5 years of experience in project coordination, project management, or a related technical role.
  • Exposure to technical or IT projects in a professional environment.
  • Basic understanding of enterprise technology environments or infrastructure concepts.
  • Bachelor’s degree or equivalent experience.
  • Familiarity with project management tools such as Jira, Confluence, or similar.
  • Ability to work off hours as needed during product releases and other critical projects.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Effective written and verbal communication skills.

Benefits

  • Competitive base salary of $84,000–$108,000 USD.
  • Regular employees may be eligible for bonuses, sales incentives, and/or RSUs.
  • Comprehensive medical, dental, and vision insurance for employees and eligible dependents.
  • Employer-paid income protection benefits, including basic life, AD&D, short-term disability, and long-term disability.
  • 401(k) with employer match and Roth option.
  • Employee Stock Purchase Plan (ESPP).
  • Paid time off, sick time, and corporate holidays.
  • Employee Assistance Program and life-balance benefits, including travel assistance and identity theft support.

Interested in this position?

Apply directly on the company website

Apply Now

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