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Intake & Recruitment Coordinator (ABA)

1 day, 4 hours ago
South Africa
Full-time
Junior
Customer Success
Customer and Technical Support
CRM Monday.com
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 32

Description

  • Manage the full client intake process and ensure a smooth client experience.
  • Serve as the first point of contact for new client inquiries and respond promptly and professionally.
  • Collect, review, and organize client documentation accurately.
  • Coordinate service initiation, including scheduling and internal team communication.
  • Maintain ongoing follow-ups to support client satisfaction and customer success.
  • Support recruitment efforts by sourcing, screening, and coordinating candidates.
  • Schedule interviews and manage candidate communication throughout the hiring process.
  • Assist with onboarding new hires.
  • Maintain and update candidate and client pipelines using Monday.com or similar systems.
  • Track and manage workflows across intake and recruitment functions.
  • Collaborate with internal teams to ensure staffing and client needs are met efficiently.

Requirements

  • Proven experience in intake coordination, recruitment, or customer success, preferably within healthcare or ABA.
  • Strong communication and interpersonal skills.
  • Ability to manage both client-facing and recruitment responsibilities.
  • Highly organized with strong attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Experience with Monday.com or similar CRM/project management tools is preferred.
  • Customer-focused mindset with a commitment to service excellence.
  • Strong problem-solving and administrative skills.
  • Availability to work U.S. hours, 9am-5pm EST.
  • Full-time availability.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours.
  • Full-time employment.
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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