Solution Engineer EMEA

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
Revinate

Revinate

Revinate provides a direct booking platform for the hospitality industry, enabling hotels to enhance guest relationships and drive significant direct revenue through personalized experiences and comprehensive guest data management.

IT Services
51-250
Founded 2009
$44M raised

Description

  • Act as the primary technical and product expert for the sales team and clients.
  • Understand complex customer business problems and translate them into solution recommendations.
  • Conduct discovery sessions to uncover business and technical requirements and turn them into solution blueprints.
  • Deliver high-quality demos with clear objectives, success criteria, and scope control.
  • Respond to RFIs, RFPs, and information security questionnaires, and maintain current product knowledge.
  • Draft and present business case data for requested product enhancements and identify business impact for Product Management.
  • Own technical sales FAQs and ensure answers on topics such as availability, disaster recovery, and PCI are accurate and consistent.
  • Present and defend complex technical architectures and value propositions to C-level executives.
  • Partner with Product Management and Product Marketing on solution design, customer expectations, and implementation readiness.
  • Support product training and onboarding for new sales reps and solution engineers.
  • Travel as needed within the sales territory and represent Revinate at business development events.

Requirements

  • 5+ years of progressive experience in Solution Engineering, Sales Engineering, or Technical Architecture.
  • Experience in SaaS, MarTech, Contact Center, or Revenue Management platform environments is preferred.
  • Expert-level knowledge of the hospitality industry ecosystem, including PMS, CRS, CRM, booking engines, data warehouse structures, and call center technology.
  • Familiarity with common API standards such as HTNG is preferred.
  • Strong technical knowledge of RESTful APIs, webhooks, SSO (SAML/OAuth), data security (PCI/GDPR), and cloud infrastructure concepts.
  • Ability to work across the organization and promote cross-functional collaboration.
  • Consultative problem-solving skills with an organized and analytical approach.
  • Ability to communicate, demonstrate, and document value propositions, solutions, and market positioning.
  • Comfort working in a fast-paced technical organization with a rapidly expanding customer base.
  • Ability to present requirements and recommendations to executive audiences in hospitality.
  • Willingness to travel and support business development activities such as conferences, trade shows, and client presentations.

Benefits

  • Remote position with candidates required to reside in the Greater London area.
  • Hybrid workforce philosophy with localized hiring to support community and team cohesion.
  • Opportunity to work for a Great Place To Work Certified company.
  • Interview opt-out option for candidates uncomfortable with recorded interviews.
  • Equal employment opportunity and non-discrimination commitment.
  • Accommodation and special assistance available during the application process.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Principal Salesforce Consultant | RCA

Plative 51-250 Professional Services

Plative is hiring a Principal Consultant for Agentforce Revenue Management to lead complex Salesforce Revenue Cloud implementations and guide clients from solution design through delivery.

ERP Salesforce
24 minutes ago

Solutions Engineer

Swiftly 51-250 Road & Rail

Swiftly is hiring a junior to mid-level Solutions Engineer to help transit agencies evaluate and adopt its transit data platform through demos, workshops, pilots, and consultative sales support.

24 minutes ago

Forward Deployed Engineer, Data Platform

Beacon Biosignals 11-50 Biotechnology

Beacon Biosignals is seeking a Forward Deployed Engineer to work on its Datastore team, partnering with external customers to deploy and extend the company’s brain data platform for clinical and diagnostic use cases.

GraphQL Julia Looker Python R REST API Snowflake SQL Superset
23 hours, 24 minutes ago

Pre-Sales Consultant, Financial Services

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring a Financial Services Pre-Sales Consultant to partner with account executives and prospective clients in sales cycles, running evaluations and demos that demonstrate the platform’s value and shape future product direction.

Generative AI
23 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers