Account Manager

1 week, 2 days ago
Full-time
Senior
Customer and Technical Support
Resonate

Resonate

Resonate offers AI-powered consumer data intelligence and activation software that helps organizations understand and engage their audiences effectively, predicting and capitalizing on changing consumer preferences for growth and success.

Media
51-250
Founded 2007
$42M raised

Description

  • Own relationships and business outcomes across a portfolio of major brand clients.
  • Translate complex marketing problems into clear, data-backed recommendations.
  • Identify account growth opportunities and partner with Sales to close expansions.
  • Run quarterly business reviews that demonstrate results and establish priorities for the next quarter.
  • Monitor adoption and usage to identify renewal risks early.
  • Maintain accurate Salesforce forecasts and account plans.
  • Represent Resonate at client meetings and industry events.
  • Collaborate with Sales, Product, and Customer Success to deliver client outcomes.

Requirements

  • 5+ years of account management or customer success experience in SaaS, data, or MarTech.
  • Demonstrated success renewing and growing six- and seven-figure enterprise accounts.
  • Ability to engage effectively with CMOs, heads of insights, and senior marketers.
  • Ability to connect solutions to measurable client business outcomes.
  • Experience turning complex marketing challenges into actionable recommendations.
  • Strong forecasting and account-planning discipline.
  • Experience with consumer intelligence, audience data, research, or analytics platforms preferred.
  • Brand- or agency-side experience preferred.
  • Experience partnering with Sales on account expansion preferred.
  • Proficiency with Salesforce or comparable CRM practices; experience using AI tools for account analysis preferred.

Benefits

  • Base salary of $110,000–$150,000 with target on-target earnings of $175,000–$215,000, including commission.
  • Medical, dental, and vision coverage, including an HSA.
  • Company-paid disability and life insurance, with a life insurance buy-up option.
  • 401(k) with company match.
  • Flexible PTO and 10 paid holidays.
  • Paid parental leave.
  • Wellbeing and employee assistance programs, including unlimited access to 20+ health professionals and coaches for employees and family members.
  • Remote-first, flexible work environment with offices in Reston, New York City, and Washington, D.C.

Interested in this position?

Apply directly on the company website

Apply Now

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