Field Operation Specialist

1 hour, 50 minutes ago
Full-time
Senior
Project and Program Management
RESILIV

RESILIV

RESILIV specializes in providing optimized logistics solutions that ensure a secure, efficient, and seamless experience for customers and stakeholders by leveraging advanced technology and a dedicated team.

Internet Software & Services

Description

  • Lead daily field operations to achieve target kilometers and coverage plans.
  • Coordinate driver scheduling, readiness, training completion, telematics onboarding, and compliance checks.
  • Monitor operational productivity, including active cars, mapping hours, daily output, and resource availability.
  • Enforce safety, parking, disk handling, and equipment procedures.
  • Respond to incidents such as accidents, public relations issues, and technical failures within SLA timeframes.
  • Produce accurate daily, weekly, and monthly performance reports.
  • Identify performance gaps, implement corrective actions, and escalate risks promptly.
  • Oversee fleet readiness, equipment distribution, consumable management, and chain-of-custody.
  • Support resource ramp-up and ramp-down to meet changing operational demand.
  • Maintain clear communication with internal teams, regional partners, drivers, fleet vendors, and client stakeholders.

Requirements

  • Background in field operations, fleet management, logistics, mobility, or mapping projects.
  • Ability to manage and coach remote field teams.
  • Excellent organizational and analytical skills.
  • Strong communication skills with the ability to escalate issues effectively.
  • Proficiency with spreadsheets, dashboards, telematics, and field reporting tools.
  • Experience with training, performance audits, or quality control is a plus.
  • Valid driver’s license with at least 1 year of remaining validity preferred.
  • Ability to work within the US timezone.

Benefits

  • Opportunity to lead operational performance across international regions.
  • Remote work within a fast-growing, high-performance team.
  • Competitive contract terms with KPI-based incentives.
  • Hands-on exposure to field technologies and mapping tools.

Interested in this position?

Apply directly on the company website

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