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Scheduling Coordinator

2 days, 5 hours ago
Mexico, Argentina, Brazil, Honduras, Colombia, Venezuela, United States
Contract
Mid Level
Operations Specialist
Operations
Apply Now
Assistantly

Assistantly

Assistantly is a 360º solution that helps businesses find, hire, manage, and support top talent from the Philippines and Latin America. They offer services in outsourcing, offshoring consulting, virtual assistants, marketing, social media management, s...

Professional Services
51-250
Founded 2020
View All Jobs 9

Description

  • Develop, manage, and optimize schedules for 600+ EMT team members to ensure coverage and compliance.
  • Monitor EMT certification statuses and track renewals and expirations to maintain regulatory compliance.
  • Process PTO requests, shift pickups, and shift swap requests while balancing business needs and team satisfaction.
  • Administer attendance monitoring, maintain records, and escalate recurring patterns according to HR and Operations guidelines.
  • Act as a liaison between Operations and HR on scheduling, attendance, PTO, and related cross-functional initiatives.
  • Coordinate staffing for special events and urgent ad hoc scheduling requests.
  • Manage scheduling logistics for the New Hire Academy and support onboarding activities.
  • Respond to scheduling requests with a solution-oriented approach to meet operational needs.
  • Use Excel and workforce management or scheduling systems to improve efficiency, accuracy, and reporting.

Requirements

  • 3+ years of experience in scheduling, workforce coordination, or operations support in a high-volume environment.
  • Experience managing complex schedules for large teams of 100+ staff.
  • Advanced Microsoft Excel skills, including formulas, pivot tables, and data management.
  • Experience using workforce management or healthcare-related scheduling platforms.
  • Business-fluent English proficiency.
  • Experience acting as a liaison between Operations and HR on scheduling, attendance, and PTO matters.
  • Availability during Pacific Time (PT) business hours, with after-hours support as operational needs arise.
  • Experience supporting scheduling or operations in healthcare, emergency services, or other regulated environments (preferred).
  • Experience tracking certifications and compliance items for a workforce (preferred).
  • Experience supporting scheduling logistics for onboarding or new-hire programs (preferred).

Benefits

  • Competitive salary.
  • Paid US holidays.
  • Paid wellness days.
  • Health and wellness allowance.
  • Monthly profit sharing.
  • Long-term placement with real growth opportunities.
  • Continuous upskilling in AI, Operations, and Leadership.
  • Dedicated success coaching and support through Assistantly.

Interested in this position?

Apply directly on the company website

Apply Now

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