Process Support Specialist

2 months, 4 weeks ago
Full-time
Junior
Customer and Technical Support
aidey

aidey

Aidey is a top customer care outsourcing company offering 24/7 support via phone, email, and chat. With over seven years of experience, Aidey provides premium customer support for startups, e-commerce, and SaaS companies. Their tailored Support as a Se...

Professional Services
11-50
Founded 2013

Description

  • Prepare and process invoices.
  • Submit warranty registrations and rebate documentation.
  • Manage administrative tasks and maintain organized documentation.
  • Maintain accurate digital records.
  • Support office managers with daily operational tasks.
  • Assist with customer service tasks as needed.
  • Help create and schedule basic social media content.

Requirements

  • Experience supporting service-based businesses such as HVAC, plumbing, or electrical companies.
  • Strong English communication skills, both written and spoken.
  • Experience as a Virtual Assistant, Admin, or in a similar role.
  • Highly organized with strong attention to detail.
  • Comfortable using tools and learning new systems.
  • Able to work independently and manage multiple tasks.
  • Experience handling permits, rebates, or documentation is a plus.
  • Familiarity with social media tools is preferred.

Benefits

  • Fully remote, long-term opportunity.
  • Work directly with US-based teams.
  • Stable full-time schedule.
  • Clear processes and structured work.
  • Opportunity to grow into higher-level roles.

Interested in this position?

Apply directly on the company website

Apply Now

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