Resilient Co

Resilient Co

Resilient Co is a technology consulting company that empowers businesses with smart solutions and diverse teams, offering resilient support in the dynamic tech industry.

Professional Services
11-50
Founded 2020

Description

  • Maintain and operate Bill Pay backend services to ensure high availability and performance.
  • Diagnose and resolve production incidents autonomously and under pressure.
  • Partner with customer support to investigate and remediate recurring and new issues.
  • Design and implement automations, scripts, templates, and workflows to eliminate repetitive operational tasks.
  • Use AI tools pragmatically to accelerate debugging, generate code snippets, review logs, and produce documentation.
  • Convert AI experiments into repeatable workflows, runbooks, and operational practices.
  • Create and maintain clear runbooks, postmortems, and documentation so knowledge is shareable.
  • Communicate status, risks, and blockers proactively to stakeholders and support teams.
  • Identify slow or repetitive operational tasks and build small automations or AI-assisted workflows to reduce friction.
  • Validate AI-generated outputs before using them in production workflows, documentation, scripts, or incident analysis.

Requirements

  • 5+ years of backend engineering experience with strong production support responsibilities.
  • Proven experience with Java for backend services, APIs, and microservices.
  • Proficiency in Python for scripting, automation, and tooling.
  • Strong SQL skills, including debugging and optimizing queries.
  • Experience working with MySQL and PostgreSQL in production environments.
  • Hands-on experience with Datadog for monitoring and observability.
  • Experience with Docker and Kubernetes for containerization and orchestration.
  • Practical experience with AWS for deploying and operating services.
  • Demonstrable, practical use of AI tools such as LLMs, copilots, or agents in day-to-day work.
  • Strong incident management, troubleshooting, and communication skills.
  • Ability to explain how AI improved workflow through prompt patterns, coding setups, review loops, automations, or templates.
  • Good judgment on when not to use AI and how to validate AI-generated outputs.
  • Experience turning one-off AI experiments into repeatable workflows, runbooks, scripts, or team practices.
  • Ability to identify workflow bottlenecks and use AI intentionally to reduce operational friction.
  • Experience with Terraform or Jenkins (nice to have).
  • Familiarity with MongoDB (nice to have).
  • Experience with Google Cloud Platform or Microsoft Azure (nice to have).
  • Practical experience using TypeScript in tooling or automation contexts (nice to have).

Benefits

  • Remote contractor role.
  • Opportunity to support mission-critical payment services.
  • Chance to shape runbooks and automations that improve reliability and operational efficiency.
  • Selection process includes multiple interviews and a technical code challenge.

Interested in this position?

Apply directly on the company website

Apply Now

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