Customer Marketing Specialist

1 day, 7 hours ago
Full-time
Junior
Sales and Business Development
Renaissance

Renaissance

Renaissance is a global leader in K‒12 educational software solutions and learning analytics. Their products, trusted by educators, aim to enhance curriculum, support differentiated instruction, and personalize practice in reading, writing, and math. W...

Internet Software & Services
1K-5K
Founded 1986
$40M raised

Description

  • Identify, develop, and manage customer stories, including case studies, testimonials, videos, and quotes.
  • Partner with Customer Success and Sales to source advocates and capture authentic customer insights.
  • Manage customer reference programs and maintain a library of customer proof points.
  • Collaborate with content, design, and external partners to produce customer marketing assets.
  • Plan, execute, and manage customer-focused campaigns across email, web, social, webinars, and events.
  • Support lifecycle marketing initiatives, including onboarding, adoption, renewals, and upsell campaigns.
  • Coordinate timelines, assets, and stakeholders to launch campaigns on time and on brand.
  • Track campaign performance and share insights to improve future efforts.
  • Work with Product Marketing to align customer stories with value propositions and launches.
  • Support Sales with customer-driven assets and community engagement activities.

Requirements

  • Bachelor's degree in Marketing, Communications, or applicable experience.
  • 2-3 years of marketing experience with understanding of different channels and initiatives.
  • Experience in education as an educator or administrator preferred.
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Strong analytical skills and ability to interpret customer data.
  • Experience working in integrated marketing teams and/or matrixed organizations.
  • Proven project management skills to track progress and complete projects on schedule.
  • Excellent problem-solving and decision-making skills.

Benefits

  • Salary range of $68,000 to $93,500 USD.
  • Medical, prescription, dental, vision, and telehealth coverage.
  • Health Savings and Flexible Spending Accounts.
  • 401(k) and Roth 401(k) with company match.
  • Paid vacation and sick time off, plus 12 paid holidays.
  • Parental leave (20 total weeks, with 14 weeks paid) and Milk Stork program.
  • Tuition reimbursement.
  • Life and disability insurance.
  • Well-being and employee assistance programs.

Interested in this position?

Apply directly on the company website

Apply Now

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