Employee Experience Specialist - APAC

2 months, 3 weeks ago
RemotePass

RemotePass

RemotePass provides a comprehensive solution for hiring, onboarding, and managing global teams, ensuring compliance with international payroll and benefits while facilitating contractor management and employee relocation.

Professional Services
51-250
Founded 2020

Description

  • Serve as the first point of contact for employee questions through the ticketing system, with a focus on onboarding and HR support across APAC.
  • Escalate medium- and high-complexity employee issues to the appropriate internal teams, including Employee Experience, Payroll, and Legal.
  • Maintain clear, professional communication with employees to support a smooth employee experience.
  • Support onboarding workflows for new hires across APAC and coordinate compliance with internal teams and external partners.
  • Assist with mobility-related coordination, including relocations, document management, and employment documentation.
  • Ensure onboarding documents and procedures align with APAC-specific requirements.
  • Manage open tickets by prioritizing requests and responding in a timely manner.
  • Keep records updated across tools such as Monday.com, Dropbox, and the HRIS.
  • Organize internal documentation and training resources under the guidance of the EX Manager.
  • Support operational tasks, EX projects, and process improvements by identifying trends in employee queries and recommending updates to documentation and workflows.

Requirements

  • 4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations.
  • Preferred exposure to APAC markets.
  • Strong familiarity with employment operations and onboarding processes in countries such as the Philippines, India, Malaysia, Indonesia, Singapore, and Australia.
  • Experience handling onboarding processes and employment documentation in international contexts.
  • Strong organizational and multitasking skills with excellent attention to detail.
  • Excellent written and verbal communication skills in English.
  • Proficiency with HRIS and collaboration tools, including ticketing systems, Monday.com, and Dropbox.
  • Comfort working in a fast-paced, fully remote team.
  • A proactive, service-oriented mindset with genuine interest in people operations and global HR.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

People Operations Apprentice

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a remote People Operations Apprentice in India for a 6-month program supporting employee experience, compliance, HR systems, benefits, and lifecycle operations.

3 days, 15 hours ago

People Operations & Automation Specialist

Bloomerang 251-1K Specialized Consumer Services

Bloomerang is hiring an Operations and Automations Specialist on its People Team to improve HR workflows, automate employee lifecycle processes, and enhance the employee experience at scale.

5 days, 14 hours ago

Senior People Operations Coordinator - Temp

Life360 251-1K Family Services

Life360 is hiring a temporary Senior People Operations Coordinator to support employee lifecycle operations for its remote-first, global workforce.

1 week, 2 days ago

Talent Admin Lead

GR8 Tech 251-1K IT Services

GR8_TECH is hiring an HR Administration Lead to oversee global HR operations, payroll compliance, team management, and process optimization across international locations.

1 week, 2 days ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers