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Client Relationship Executive

4 days, 5 hours ago
South Africa
Full-time
Junior
Account Manager
Customer and Technical Support
CRM
Apply Now
Remote Recruitment

Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services
11-50
Founded 2018
View All Jobs 62

Description

  • Build and maintain strong, long-term relationships with existing clients.
  • Conduct regular follow-ups to ensure client satisfaction and ongoing engagement.
  • Re-engage inactive or lapsed clients to generate repeat business opportunities.
  • Manage warm inbound enquiries and convert them into paying clients.
  • Identify upselling and cross-selling opportunities across the company’s service offerings.
  • Understand client needs and recommend appropriate solutions.
  • Conduct client meetings via telephone and Microsoft Teams.
  • Act as a trusted advisor and key point of contact for clients.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Maintain accurate CRM records and client communication logs.
  • Support client engagement campaigns, retention initiatives, and ad hoc business projects.

Requirements

  • Minimum 2 years’ experience in account management, client services, customer success, sales, or a related role.
  • Excellent written and verbal English communication skills.
  • Strong relationship-building and stakeholder management abilities.
  • Commercial awareness and the ability to identify growth opportunities.
  • Highly organised with strong attention to detail.
  • Ability to manage multiple client relationships simultaneously.
  • Self-motivated and comfortable working independently.
  • Experience working with UK clients is desirable.
  • Background in construction, property, consultancy, or professional services is desirable.
  • Experience using CRM systems is desirable.
  • Reliable laptop or desktop computer.
  • Stable high-speed internet connection.
  • Professional home office environment suitable for client communication.

Benefits

  • Competitive salary based on experience.
  • Long-term career growth opportunities with a respected UK business.
  • Exposure to a diverse range of clients and projects.
  • Supportive and collaborative team culture.
  • Ongoing training and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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