RemoteLeaf Logo
Log in Sign up

Senior Solutions Engineer, Strategic Accounts

2 months, 2 weeks ago
United Kingdom
Full-time
Senior
Solutions Engineer
Software Development
ERP Java Linux LLM SAP SAP ABAP
Apply Now
Redwood

Redwood

Redwood Software is a leading provider of digital transformation services and software solutions for businesses. They specialize in automating manual tasks in IT, finance, and general business processes, enabling enterprises to excel in the digital age.

Internet Software & Services
251-1K
Founded 1993
$381M raised
View All Jobs 18

Description

  • Serve as the primary technical and strategic partner for existing customer accounts.
  • Build and maintain trusted relationships with technical and executive stakeholders.
  • Lead health checks, use case workshops, and business reviews to support customer success.
  • Identify adoption gaps and risk areas, and create get-well plans to improve retention.
  • Collaborate with Account Executives to uncover and pursue expansion opportunities.
  • Prepare and deliver product demonstrations and technical presentations tailored to customer goals.
  • Guide customers through evaluations and proofs-of-concept to validate new use cases.
  • Translate business challenges into technical solutions using Redwood’s automation platform.
  • Act as the technical liaison and escalation point for assigned accounts.
  • Coordinate cross-functional teams across Product Management, Engineering, Product Marketing, Customer Support, and Professional Services.

Requirements

  • Minimum 3–5 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Technical Consulting, or Customer Success Engineering.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
  • Hands-on technical experience with enterprise software and technologies such as cloud infrastructure, ERP, databases, ETL, MFT, programming, networking, Windows, Linux, and troubleshooting.
  • High-level understanding of ERP solutions, including financials and procure-to-pay processes.
  • Experience troubleshooting technical issues at a high level.
  • Experience with SAP ERP solutions is preferred.
  • Experience with Java, SAP ABAP, SQL Developer, or similar tools is preferred.
  • Experience with LLMs and AI solutions is preferred.
  • Exceptional written, verbal, and presentation skills for technical and executive audiences.
  • Willingness to travel approximately 20–40% depending on customer and business needs.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Insurity

Solution Analyst

Insurity 251-1K Internet Software & Services

Insurity is hiring a Solution Analyst for its Professional Services team to implement and support the Insurity Submission Gateway product through low-code configuration and customer delivery work.

United States Full-time Junior Solutions Architect Solutions Engineer
JIRA
1 minute ago
Cohere Health

Sr. Forward Deployed Engineer

Cohere Health 251-1K Insurance

Cohere Health is hiring a Senior Forward-Deployed Engineer to lead customer-facing technical integrations for its AI-first healthcare platform, from pre-sales through production deployment.

United States Full-time Senior Customer Success Solutions Engineer
$135k-$155k
API Gateway AWS CloudFormation DynamoDB Go HIPAA Java JWT LLM MongoDB Node.js OAuth OpenID Connect PostgreSQL Python REST API SQL Terraform
23 hours, 1 minute ago
Torq

Field CISO

Torq 51-250 Professional Services

Torq is seeking a Field CISO for North America to drive enterprise security strategy, executive customer relationships, and revenue growth across its AI-native SecOps platform business.

United States North America Executive Head of Sales Solutions Engineer
Cybersecurity SIEM
23 hours, 46 minutes ago
NewRocket

Senior Pre-Sales Solutions Consultant, Anthropic Professional Services

NewRocket 251-1K Internet Software & Services

NewRocket is hiring a Senior Solutions Consultant for its Anthropic Professional Services practice to lead enterprise pre-sales and shape Claude-based AI engagements for clients.

United States Full-time Senior AI (Artificial Intelligence) Solutions Engineer
Generative AI LLM
1 day ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers