Account Manager, Promotional Medical Education

1 hour, 49 minutes ago
Full-time
Mid Level
Customer and Technical Support
Real Chemistry

Real Chemistry

Real Chemistry is an end-to-end healthcare experience group that combines AI and innovative ideas to transform the healthcare industry. With a focus on creating AI-powered, idea-driven healthcare experiences, the company drives commercial success for h...

Professional Services
1K-5K
Founded 2001

Description

  • Build strategic client partnerships through knowledge of client products, services, and needs.
  • Act as the liaison between clients and project teams.
  • Ensure client strategic objectives are achieved across projects and deliverables.
  • Partner with Project Management to execute projects from initiation through completion.
  • Develop and manage creative briefs, client scope statements, status reports, agendas, and meeting follow-ups.
  • Lead client status meetings and provide final approval for deliverables.
  • Monitor project scope, risks, issues, timelines, and results; communicate changes and escalate concerns as needed.
  • Support account growth by identifying client needs and buying signals and contributing to strategic planning.
  • Provide on-site leadership for healthcare professional events, including speaker trainings, advisory boards, and dinner programs.
  • Follow industry compliance standards and model ethical, collaborative, client-centered behaviors.

Requirements

  • Bachelor’s degree or equivalent work experience required.
  • 3–4 years of client or customer management experience required.
  • Strong working knowledge of Microsoft Office.
  • Healthcare, biotechnology, or pharmaceutical experience preferred.
  • Agency experience preferred.
  • Highly organized, proactive, adaptable, and resourceful, with strong prioritization skills.
  • Ability to work independently and meet tight deadlines.
  • Availability for occasional nonstandard work hours of up to 30% based on project needs.
  • Ability to travel overnight or on weekends up to 30%.
  • Ability to work Eastern business hours; role is hybrid or remote within the United States depending on business needs.

Benefits

  • Pay range of $72,000–$85,000.
  • Hybrid or remote work options within the United States, depending on team and business needs.
  • Generous holidays and paid time off.
  • Medical, dental, and vision plan options.
  • Future savings support.
  • Mental wellness coaching and support.
  • Access to more than 13,000 LinkedIn Learning classes.
  • Free snacks in offices and regionally tailored benefits and perks.

Interested in this position?

Apply directly on the company website

Apply Now

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