Account Manager, Corporate

1 hour, 22 minutes ago
Full-time
Mid Level
Customer and Technical Support
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996

Description

  • Manage customer relationships and serve as the primary contact for inquiries, engagement, updates, and renewals.
  • Maximize retention and identify revenue at risk to prevent churn.
  • Drive adoption of AlphaSense solutions across additional business units and exceed revenue goals.
  • Forecast retention rates and monitor account performance.
  • Collaborate with Account Executives to identify and develop growth opportunities.
  • Build relationships with users and executive stakeholders through business reviews and proactive outreach.
  • Conduct client engagement activities such as floor walks and lunch-and-learns.
  • Represent customer needs internally and AlphaSense’s value externally.
  • Collect customer feedback and value stories to inform product, marketing, and sales strategies.

Requirements

  • Demonstrated success managing and growing relationships with Fortune 1000 clients.
  • Experience with account management and client relationship management in a SaaS environment.
  • Strong business acumen and knowledge of effective client engagement practices.
  • Exceptional oral, written, and presentation communication skills.
  • Ability to explain complex issues clearly to users, decision-makers, and C-level executives.
  • Intellectual curiosity, adaptability, initiative, and strong commitment to results.
  • Ability to collaborate effectively with Account Executives and internal teams.
  • Energy and Industrials experience is not required; industry knowledge can be developed on the job.
  • US-based availability; Eastern or Central time zones preferred.

Benefits

  • Base compensation of $96,000–$120,000 USD.
  • Performance-based bonus opportunity.
  • Equity opportunity.
  • Generous benefits program.
  • US-remote work arrangement.
  • Equal-opportunity workplace with reasonable accommodations for qualified employees.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager

Elite Technology 1-10 Diversified Telecommunication Services

Elite is hiring a remote Account Manager in the UK time zone to manage strategic legal-sector clients, drive retention and growth, and guide firms through cloud-based digital transformation.

Salesforce
1 hour, 7 minutes ago

Account Manager, Promotional Medical Education

Real Chemistry 1K-5K Professional Services

Real Chemistry is seeking an Account Manager to connect healthcare clients with project teams, oversee account strategy and delivery, and support client growth across its agency services.

1 hour, 22 minutes ago

Account Manager - Dutch speaking

Algolia 251-1K Internet Software & Services

Algolia is seeking a Dutch- and English-speaking Account Manager to retain and expand a portfolio of Commercial SaaS customers by aligning its search and discovery platform with customer goals and delivering measurable business value.

E-commerce
1 hour, 22 minutes ago

Client Relations Assistant | Travel Reservations | Remote

Aisle and Abroad Travel & Tourism

The Client Relations Assistant will support client communication and coordination for a fully remote team, helping maintain responsive interactions and a consistent client experience.

2 hours, 7 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers