Account Manager, Corporate

1 hour, 7 minutes ago
Full-time
Mid Level
Customer and Technical Support
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996

Description

  • Manage customer relationships and serve as the primary contact for queries, engagement, updates, and renewals.
  • Maximize retention and identify revenue at risk to prevent churn.
  • Drive adoption of AlphaSense solutions across additional business units and exceed revenue goals.
  • Forecast retention rates and collaborate with Account Executives on account growth opportunities.
  • Develop relationships with users and key stakeholders, positioning AlphaSense as a business partner.
  • Conduct business reviews and maintain proactive outreach with relevant content and information.
  • Represent AlphaSense within client organizations through activities such as floor walks and lunch-and-learns.
  • Advocate for clients internally and communicate value stories, feedback, and product insights to product, marketing, and sales teams.

Requirements

  • Demonstrated success managing and growing relationships within Fortune 1000 clients.
  • Experience in account management and client relationship management; Life Sciences experience is not required.
  • Understanding of client engagement best practices in a SaaS environment.
  • Strong business acumen and ability to manage internal and external relationships.
  • Excellent written, verbal, and presentation skills, including communication with C-level executives.
  • Ability to distill and explain complex issues clearly.
  • Intellectual curiosity, adaptability, initiative, strong work ethic, and results orientation.
  • Ability to understand client structures, roles, projects, and performance metrics to identify growth opportunities.

Benefits

  • US-remote position, with Eastern or Central time zones preferred.
  • Base compensation range of $96,000–$120,000 USD.
  • Performance-based bonus opportunity.
  • Equity opportunity.
  • Generous benefits program.
  • Equal-opportunity workplace with reasonable accommodations for qualified employees.

Interested in this position?

Apply directly on the company website

Apply Now

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