Director, Account Management, Corporate

1 hour, 22 minutes ago
Full-time
Executive
Sales and Business Development
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996

Description

  • Lead and develop a team of 8–10 Account Managers to exceed renewal and growth targets.
  • Drive renewals, reduce churn, expand revenue, and strengthen strategic client relationships.
  • Partner with Account Executives and Customer Success to deliver successful customer and growth outcomes.
  • Manage revenue growth forecasting and communicate team performance to leadership.
  • Coach the team through call reviews, best practices, feedback, and accountability.
  • Recruit and onboard top talent for the growing Account Management organization.
  • Use customer and performance data to shape the customer narrative and inform decisions.
  • Handle senior client relationships, strategic account servicing, and escalations.

Requirements

  • 7+ years of experience in sales, account management, or customer success, including at least 3 years of people management.
  • Experience managing seven-figure deals, strategic accounts, and renewal negotiations.
  • Experience operationalizing the customer journey.
  • Strong aptitude for learning in a technical SaaS environment.
  • Confident, consultative, client-facing communication style.
  • Excellent oral, written, and presentation skills.
  • Strong relationship-building, time management, and organizational skills.
  • Ability to thrive in a dynamic, entrepreneurial environment.
  • Willingness to travel as needed.
  • Experience building scalable processes and developing high-performing teams.

Benefits

  • Base salary of $167,000–$193,000 USD.
  • Performance-based bonus opportunity.
  • Equity opportunity.
  • Generous benefits program.
  • Remote work available, with NYC or Eastern Time preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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