Sales Engineer

11 hours, 1 minute ago
Full-time
Mid Level
Software Development
rater8

rater8

rater8 is the leader in healthcare reputation management, empowering medical practices to automate patient feedback, gain real-time insights, and grow 5-star reviews across multiple platforms with their innovative solution.

Professional Services
51-250
Founded 2015

Description

  • Lead technical discovery covering technology stacks, EHR environments, workflows, integrations, security requirements, and success criteria.
  • Deliver tailored product demonstrations focused on prospect priorities and use cases.
  • Identify technical blockers and coordinate with internal teams on requirements and solutions.
  • Represent rater8 in discussions with IT, security, digital, marketing, patient experience, and executive stakeholders.
  • Explain integrations involving EHRs, APIs, data exchange, authentication, SSO, and related workflows.
  • Own or support RFP responses, security questionnaires, architecture questions, and enterprise technology reviews.
  • Design solutions with Sales, Product, Engineering, and Customer Success for complex customer environments.
  • Create technical resources, demo assets, diagrams, documentation, and repeatable sales processes.
  • Communicate recurring market requirements to Product and Engineering.

Requirements

  • 3+ years of experience in Sales Engineering, Solutions Engineering, Solutions Consulting, or a similar customer-facing technical role.
  • Experience supporting complex SaaS sales cycles.
  • Healthcare SaaS experience is strongly preferred.
  • Experience working with health systems, medical groups, DSOs, hospitals, or other complex healthcare organizations is preferred.
  • Strong technical discovery and product demonstration skills.
  • Working knowledge of APIs, integrations, data exchange, authentication, SSO, and modern SaaS architecture.
  • Familiarity with EHR/EMR environments and healthcare interoperability.
  • Understanding of HIPAA, security reviews, SOC 2, and enterprise healthcare IT expectations.
  • Experience owning RFP responses and translating technical concepts into business outcomes.
  • Must reside in the continental U.S., be authorized to work without sponsorship, and not reside in California.

Benefits

  • $110,000–$120,000 annual base salary plus performance-based commission, with OTE of $137,500–$150,000.
  • Fully remote work within U.S. time zones from PST through EST.
  • Medical, dental, and vision insurance.
  • Unlimited PTO after 60 days of employment.
  • 401(k) with company match after six months.
  • Discounted pet insurance.
  • Work-from-home stipend and bring-your-own-device flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

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