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Director of Operations

1 month, 2 weeks ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
HubSpot NetSuite Salesforce
Apply Now
Radformation

Radformation

Radformation develops innovative software that enhances the efficiency and accuracy of radiation oncology treatment planning by providing a plugin for the Eclipse Treatment Planning System, which evaluates dosimetric constraints and treatment parameter...

Internet Software & Services
51-250
Founded 2016
$8M raised
View All Jobs 6

Description

  • Lead, manage, and develop a team of Revenue Operations professionals, including Sales Operations, RevOps Engineering, and Salesforce Administration.
  • Integrate Sales Operations, RevOps Engineering, and Salesforce Administration into a unified Revenue Operations function.
  • Own and continuously improve the Quote-to-Cash (Q2C) process across Salesforce CPQ, NetSuite, HubSpot, Gong, Ramp, and related GTM tools.
  • Serve as the subject matter expert for GTM systems and data infrastructure, ensuring scalability, automation, and data integrity.
  • Publish dashboards and insights as the source of truth for GTM data to support executive, board, and departmental decision-making.
  • Oversee Deal Desk policies, including pricing, discounting, approvals, and compliance with contracting standards.
  • Partner with Sales leadership to support forecasting accuracy, pipeline health, territory design, and compensation alignment.
  • Establish and track KPIs across Q2C, sales operations, and GTM systems to identify trends and address operational bottlenecks.
  • Collaborate cross-functionally with Finance, Product, Customer Success, Marketing, and IT to ensure smooth data flow and aligned processes.

Requirements

  • Bachelor’s degree in Business, Finance, Operations, a technical discipline, or equivalent practical experience.
  • 8–10 years of progressive experience in SaaS operations, revenue operations, or business operations, including at least 3 years in a leadership role.
  • Proven experience managing and scaling a Revenue Operations or Sales Operations team in a B2B SaaS environment.
  • Strong technical background with Salesforce administration and development, NetSuite, and GTM systems integrations.
  • Prior ownership or strong experience with Salesforce CPQ or custom quoting solutions (preferred).
  • Proven track record of building scalable processes in high-growth B2B SaaS environments.
  • Advanced experience with Excel or Google Sheets, Salesforce reporting, and BI/dashboarding tools.
  • Exposure to finance and accounting processes including revenue recognition, billing, and compliance (preferred).
  • Experience at an enterprise SaaS company in the $50M–$100M ARR range and/or experience managing distributed or hybrid teams (preferred).
  • Strong analytical and problem-solving skills and excellent communication and leadership ability to influence across departments.

Benefits

  • Base salary range $150,000–$170,000 plus bonus eligibility.
  • Multiple high-quality medical plan options with substantial employer contributions and health coverage starting on day one.
  • Short-term and long-term disability and supplementary life insurance.
  • 401(k) with employer match vested immediately.
  • Annual reimbursement for professional memberships and support for conference attendance and continued learning.
  • Self-managed PTO and 10 paid holidays.
  • Monthly internet stipend and one-time home office setup stipend plus a company-issued laptop.
  • Fully remote work environment with virtual events and yearly retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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