QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Lead the design and implementation of scalable backend systems using Node.js, TypeScript, and microservice architectures.
  • Define and enforce engineering standards, design principles, and architecture guidelines across the team.
  • Architect and deliver AI-powered features from prototype to production, including LLM orchestration and multi-agent systems.
  • Own prompt engineering practices, including prompt crafting, testing, versioning, optimization, and evaluation.
  • Build and maintain AI/ML systems such as chatbots, voice agents, and RAG pipelines.
  • Integrate and operate STT and TTS pipelines for real-time voice AI applications.
  • Evaluate and integrate voice and telephony providers, including call routing and inbound/outbound orchestration where needed.
  • Own cloud infrastructure strategy on Azure, including scaling, reliability, networking, and cost governance.
  • Manage CI/CD, containerization, infrastructure-as-code, secrets management, deployment automation, and observability.
  • Lead, mentor, and upskill engineers while collaborating with the Co-Founder and cross-functional partners on roadmap and delivery.

Requirements

  • 8+ years of experience in software engineering, with a strong focus on backend systems and architecture.
  • Proven expertise in Node.js, TypeScript, React, Next.js, and MySQL.
  • Experience designing and scaling distributed systems and microservices.
  • Hands-on experience with AI/ML concepts, including model integration, prompt engineering, and LLM deployment in production.
  • Practical experience with STT and TTS technologies such as Deepgram, ElevenLabs, Azure Speech, or Whisper.
  • Deep knowledge of Azure cloud infrastructure, including compute, networking, storage, and cost management.
  • Experience with Azure Cloud Services, Azure Machine Learning, or equivalent cloud platforms such as AWS or GCP.
  • Solid understanding of CI/CD pipelines, Docker, Kubernetes, and infrastructure-as-code.
  • Experience building secure, scalable RESTful and GraphQL APIs with strong authentication, authorization, and data security practices.
  • Strong communication and leadership skills, with the ability to guide technical teams and communicate clearly with co-founder-level stakeholders.
  • Comfortable working remotely and aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).
  • Telephony experience with tools such as Twilio, Vonage, LiveKit, SIP/PSTN, or IVR design is desirable.
  • Experience with data pipelines, ETL, real-time streaming, MLOps, model evaluation, or A/B testing is desirable.
  • Advanced experience with AKS, CosmosDB, or API Management is desirable.
  • Experience building and scaling high-traffic, data-intensive platforms or working in regulated industries is desirable.
  • Formal education is not required; skills and experience are valued over qualifications.

Benefits

  • Competitive package depending on experience.
  • Potential share options.
  • Professional development support, including conference attendance and CPD funding.
  • Direct partnership with the Co-Founder on product and technical strategy.
  • Fully remote working from India.
  • A collaborative, high-ownership engineering culture.
  • The opportunity to define the technical direction of a fast-scaling platform serving hundreds of organisations.

Interested in this position?

Apply directly on the company website

Apply Now

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