Business Analyst - India Remote

3 weeks, 1 day ago
Full-time
Entry Level
Project and Program Management
QuantumLoopAi

QuantumLoopAi

QuantumLoopAi is a UK-based company that specializes in AI-driven communication solutions for the healthcare sector. The company focuses on developing bespoke AI Assistant solutions that utilize enterprise data for both internal and external communications. QuantumLoopAi is registered as a private limited company and was incorporated in September 2024. The flagship product of QuantumLoopAi is EMMA, an AI reception system designed for NHS GP surgeries. EMMA addresses key operational challenges by managing call handling efficiently, automating administrative tasks, and integrating seamlessly with NHS systems. The system is compliant with GDPR and NHS standards, ensuring data protection and security. QuantumLoopAi primarily serves NHS GP surgeries, targeting practice managers and administrative teams to enhance patient care and operational efficiency.

information technology & services
11-50
Founded 2023

Description

  • Gather, document, and analyse business and user requirements from internal stakeholders and external clients.
  • Coordinate product implementations, onboarding, and go-lives for new clients.
  • Maintain project plans, trackers, and status reports while identifying risks and blockers.
  • Create user stories, acceptance criteria, and work items in Azure DevOps.
  • Coordinate engineering, product, and client-facing teams around priorities and timelines.
  • Prepare client documentation, including release notes, user guides, and training materials.
  • Support CRM and ticket-management workflows using HubSpot and Azure DevOps.
  • Contribute to operational process improvements.
  • Attend client calls and internal stand-ups, record actions, and follow up on outcomes.

Requirements

  • 0–2 years of experience in business analysis, project coordination, or operations support; internships and placements count.
  • Strong written and verbal communication skills, including the ability to explain technical details clearly to clients.
  • Strong organisational and attention-to-detail skills with the ability to manage multiple deadlines.
  • Familiarity with Azure DevOps, Jira, Trello, or similar project and issue-tracking tools.
  • Ability to interpret spreadsheets, identify patterns, and summarise findings.
  • Collaborative mindset and willingness to learn in a fast-paced startup.
  • Ability to work remotely from India during UK business hours, 9:00 AM–6:00 PM GMT/BST.
  • Experience in software, SaaS, or technology companies is preferred.
  • Familiarity with Scrum or Kanban, HubSpot, product lifecycles, stakeholder management, or user-facing documentation is preferred.
  • Formal qualifications are not required; skills and experience are valued.

Benefits

  • Competitive compensation package based on experience.
  • Potential share options.
  • Professional development, including conference attendance and CPD support.
  • Fully remote work with a collaborative and supportive team.
  • Hands-on exposure to operations, product delivery, client management, and the full AI product lifecycle.
  • Opportunity to contribute to an AI healthtech platform used by organisations across the UK.

Interested in this position?

Apply directly on the company website

Apply Now

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