AffirmedRx

AffirmedRx is a pharmacy benefit management company dedicated to enhancing healthcare outcomes through integrity, clarity, and trust. They prioritize making pharmacy benefits easy to understand, accessible, and aligned with the best interests of employ...

Insurance

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1-10 (3)

6 open positions

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Business Analyst, Data Operations

3 hours ago

Anywhere

Full-time

Junior

Business Analyst

Data Science and Analytics

JIRA Power BI

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AffirmedRx

Insurance

1-10

View All Jobs 6

Description

Serve as the primary contact for file-related and data issues reported by client managers and patient care advocates.
Gather, log, categorize, and prioritize issue details, including clients, file types, dates, and affected records.
Analyze the scope and severity of issues and identify affected clients, members, or files.
Partner with Data Operations specialists to validate findings and confirm root causes.
Build and maintain a dashboard or tracking tool showing the status of all open issues.
Provide proactive status updates to stakeholders throughout investigation and resolution.
Act as the liaison between Data Operations, Client Management, and Patient Care Advocates.
Document issues, analyses, and resolutions for future reference and audit needs.
Identify recurring issues and recommend systemic or process improvements.
Continuously improve issue intake and tracking processes.

Requirements

Bachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field, or equivalent experience.
2+ years of experience as a business analyst or in a similar liaison or analyst role.
Healthcare or pharmacy benefit management experience strongly preferred.
Excellent written and verbal communication skills, including the ability to translate between technical and non-technical audiences.
Strong analytical skills and demonstrated ability to determine the scope and impact of reported issues.
Experience building and maintaining dashboards or tracking tools such as Excel, Power BI, Smartsheet, or Jira.
Highly organized and detail-oriented, with the ability to manage multiple issues and stakeholders.
Proactive communication style with a habit of providing updates before being asked.
Comfort working cross-functionally with business and technical teams.
Familiarity with PBM eligibility, accumulator, or claims data is a plus.
Willingness to travel 10%–20%.
Alignment with values of trust, accountability, innovation, and supportive collaboration.

Benefits

Competitive compensation.
Health, dental, vision, and other benefits.
Opportunity to influence pharmacy benefit management and patient outcomes.
Culture focused on employee growth, collaboration, and team success.
Remote work opportunity with expectations for a professional, distraction-free work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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