Account Manager

1 week, 1 day ago
Full-time
Senior
Customer and Technical Support
Provectus

Provectus

Provectus provides consulting services in artificial intelligence and machine learning, assisting businesses in integrating AI solutions to meet their unique objectives and enhance their operational capabilities across various industries.

Professional Services
251-1K
Founded 2010

Description

  • Own a portfolio of active East Coast clients and serve as the primary commercial point of contact.
  • Track engagement health, project milestones, and client satisfaction in coordination with delivery leads.
  • Manage contract renewals, SOW extensions, and change orders.
  • Maintain accurate CRM records and revenue forecasts.
  • Identify and pursue expansion opportunities within existing accounts.
  • Run executive business reviews to align on outcomes and surface new needs.
  • Own quarterly renewal and expansion revenue targets across the portfolio.
  • Collaborate with the BDM on handoffs from new logo close to account management.
  • Build trusted advisor relationships with enterprise stakeholders across multiple levels.

Requirements

  • 5–6 years of experience in account management or customer success in consulting.
  • Experience managing multiple complex accounts at the same time, including renewal negotiations and expansion cycles.
  • Ability to operate across client levels from project leads and technical contacts to executives.
  • Strong commercial instincts for identifying expansion opportunities through relationships.
  • Vertical experience in Financial Services or Life Sciences.
  • Experience supporting clients adopting emerging technology such as AI, cloud, or data modernization with significant change management complexity.
  • Existing East Coast enterprise client network with VP- or C-suite-level relationships.
  • Familiarity with AI/ML consulting or data solutions is preferred.
  • Willingness to travel up to 40% for customer meetings, executive briefings, onsite workshops, conferences, and business development activities.

Benefits

  • OTE range of $200k.
  • Performance-based bonuses and strong earning potential.
  • B2B contract model or full-time model.
  • Unlimited vacation policy.
  • Generous health, vision, and dental insurance.
  • 401(k) matching plan.
  • High visibility to leadership in a high-impact role.

Interested in this position?

Apply directly on the company website

Apply Now

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