Clinical Specialist - Tallahassee, FL

1 hour, 20 minutes ago
Full-time
Junior
Customer and Technical Support
PROCEPT BioRobotics

PROCEPT BioRobotics

PROCEPT BioRobotics specializes in advanced robotic treatments for men's health, particularly through its innovative Aquablation therapy, which utilizes ultrasound guidance and robotic assistance to provide a waterjet treatment for benign prostatic hyp...

Health Care Providers & Services
251-1K
Founded 2009
$645M raised

Description

  • Deliver product training and clinical education to surgeons, staff, and new users.
  • Provide in-procedure support during live cases to ensure optimal OR workflow and troubleshooting.
  • Support installations, software updates, and field-based in-service education.
  • Execute procedural scheduling and efficiency improvements to maximize case coverage.
  • Partner with Sales to identify opportunities for utilization growth and account retention.
  • Collaborate with internal teams to improve program efficiency and ensure regulatory compliance.
  • Support marketing and training events, including physical setup and presentations.
  • Gather customer insights and share field feedback with Marketing, Sales, and R&D.
  • Maintain accurate case logs, expenses, and administrative documentation in Salesforce.
  • Track surgeon progression through onboarding and competency milestones.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 2-4 years of clinical experience preferred.
  • Strong interest in medical devices and robotics.
  • Ability to travel 75% or greater as necessary.
  • Must achieve clinical proficiency to independently cover a case within 60 days after graduation from the internal Aqua Academy training program.
  • May require up to 30 days of supplemental coaching to achieve case sign-off.
  • Strong communicator and engaging educator with excellent presentation skills (preferred).
  • Collaborative, customer-focused mindset with the ability to influence surgeon adoption and drive procedural growth (preferred).
  • Hands-on, adaptable, and able to execute tactically in the field (preferred).
  • Analytical thinker with strong attention to detail and problem-solving skills (preferred).

Benefits

  • Base salary of $108,000.
  • Eligibility for an annual performance bonus and equity.
  • Comprehensive medical coverage.
  • Wellness programs and an on-site gym.
  • 401(k) plan with employer match.
  • Short-term and long-term disability coverage plus basic life insurance.
  • Flexible or paid time off, paid parental leave, and paid holidays.

Interested in this position?

Apply directly on the company website

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