Certified Medical Assistant

1 week, 2 days ago
Full-time
Senior
Customer and Technical Support
Midi Health

Midi Health

Midi Health is a virtual care clinic specializing in perimenopause and menopause, offering expert care for women 40+. They provide insurance-covered services with no membership fees or hidden costs. Their experienced clinicians offer personalized treat...

Health Care Providers & Services
11-50
Founded 2021
$53M raised

Description

  • Maintain accurate patient records.
  • Communicate with patients and cross-functional partners with empathy and professionalism across phone, video, email, Slack, text, and the patient portal.
  • Complete a high volume of prior authorizations.
  • Perform clinical administrative functions within the scope of certification.
  • Follow provider instructions for pharmacy refills, lab result tracking, medical records requests, phone messages, and patient message responses.
  • Ensure compliance with HIPAA and protect patient health information in accordance with federal and state regulations.
  • Work independently with minimal supervision and take initiative to remove obstacles and keep tasks moving forward.

Requirements

  • National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA is required.
  • Prior experience using the CoverMyMeds system is required.
  • Experience submitting prior authorizations for weight loss medications electronically and over the phone is required.
  • 3+ years of experience as a Medical Assistant after externship is required; telehealth or remote work experience is a plus.
  • 2+ years of current ATHENA ONE outpatient EMR experience is required, including use of Athena in 2024 and 2025.
  • 5+ years of overall EMR experience is required.
  • Must be authorized to work in the United States without current or future visa sponsorship needs.
  • Highly organized, detail-oriented, and able to work independently with minimal supervision.

Benefits

  • Compensation of $22/hour, non-exempt.
  • Full-time 40-hour work week.
  • Fully remote work-from-home role.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Monday-Friday schedule with set shift options and a 30-minute unpaid lunch break.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Live Chat Support-FullTime/PartTime

ADF Medical 1-10 Professional Services

ADF Medical Services Inc. is hiring a remote Live Chat Support Agent to provide real-time assistance to patients and clients through its digital chat platform.

CRM HIPAA
1 hour, 33 minutes ago

Tech Consultant Management- Czech speaker

Cross Border Talents 251-1K Professional Services

A tech industry customer service representative role supporting Czech-speaking customers with device-related inquiries and service interactions for our client.

1 hour, 39 minutes ago

Mental Health Virtual Assistant (Calls, Scheduling & Patient Support)

Winning Assistants Health Care Providers & Services

Remote Mental Health Virtual Assistant for a U.S.-based solo-practitioner practice, supporting calls, scheduling, patient communication, billing follow-up, and crisis triage as the practice grows.

CRM Cybersecurity HIPAA
1 hour, 54 minutes ago

Norwegian Speaking Customer Support (Remote) - Work an Live in Greece

Mercier Consultancy Professional Services

Mercier Consultancy is hiring a remote Norwegian Speaking Customer Support Representative to support Norwegian-speaking customers while living in Greece.

CRM
1 hour, 58 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers