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Director of ERP Service Delivery (NetSuite)

1 month, 2 weeks ago
United States
Full-time
Executive
Program Manager
Project and Program Management
CRM ERP NetSuite
Apply Now
Pine Services Group

Pine Services Group

Pine Services Group supports top software partners and ISVs internationally by preserving their legacy and accelerating sustainable growth.

Internet Software & Services
View All Jobs 18

Description

  • Develop and execute strategic plans to grow revenue and market share for the NetSuite practice.
  • Own full P&L responsibility, including investment planning, budgeting, and forecasting.
  • Drive growth through specialized service offerings for manufacturing operations.
  • Define and standardize implementation methodologies, templates, and accelerators.
  • Serve as the primary subject matter expert for strategic sales opportunities.
  • Collaborate with Sales and Marketing to generate new business.
  • Author statements of work and present pricing proposals.
  • Expand existing client relationships through optimization services and add-on offerings.
  • Oversee complex, full-lifecycle NetSuite implementations across multiple industries.
  • Design integrated architectures using NetSuite and ensure quality for key manufacturing configurations.
  • Act as the final escalation point for client satisfaction and technical delivery issues.
  • Recruit, manage, mentor, and develop a team of functional consultants.

Requirements

  • 10+ years of ERP/CRM experience.
  • 5+ years focused on NetSuite OneWorld.
  • 7+ years of leadership experience in professional services or consulting organizations.
  • Strong understanding of core business processes, including Order-to-Cash, Procure-to-Pay, and Record-to-Report.
  • Bachelor’s degree in Accounting, Finance, MIS, Computer Science, or a related field.
  • NetSuite certifications such as ERP Consultant, Administrator, or Multi-Book.
  • Familiarity with integration platforms such as Celigo or Boomi.
  • Proficiency with Microsoft Office.
  • Strong organization, prioritization, and problem-solving skills.
  • Excellent executive communication, presentation, negotiation, and conflict-resolution skills.
  • Detail-oriented with a focus on high-quality results.
  • Ability to travel up to 25%.
  • Experience in manufacturing, life sciences, or software validation preferred.
  • Advanced degree or certification such as an MBA or CPA preferred.
  • Must be authorized to work in the United States; visa sponsorship is not available.

Benefits

  • $150,000 - $180,000 annual salary.
  • Bonus eligibility of 15%.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Employee assistance program.
  • Supplemental pet insurance.
  • Company-paid life and AD&D insurance, plus voluntary supplemental life and AD&D coverage.
  • Paid holidays and paid time off.
  • Travel assistance / global travel support.

Interested in this position?

Apply directly on the company website

Apply Now

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