Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009

Description

  • Monitor competitor content, industry trends, and market movements to inform brand direction.
  • Develop and maintain brand strategy, tone of voice, visual standards, and messaging pillars for the company and podcast.
  • Ensure content aligns with company values, employer branding objectives, and commercial goals.
  • Own the podcast editorial calendar and research relevant workplace, BPO, leadership, and outsourcing topics.
  • Create episode briefs, discussion flows, key takeaways, questions, and promotional hooks; brief hosts, leaders, and guests.
  • Write platform-specific copy for podcast platforms, social media, email, video, blogs, and thought leadership content.
  • Repurpose long-form episodes into short-form written and promotional assets.
  • Manage podcast launch campaigns and episode rollouts, including timelines, approvals, and asset delivery.
  • Coordinate with Multimedia, Design, HR, Operations, and external stakeholders.
  • Develop PR initiatives, press releases, and external communications supporting company visibility and executive positioning.

Requirements

  • Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Journalism, or a related field.
  • 1–3 years of experience in brand marketing, content marketing, communications, PR, social media, or a related role.
  • Strong understanding of brand strategy, positioning, messaging, and brand identity.
  • Experience creating content calendars, campaign briefs, editorial plans, promotional concepts, and marketing campaigns.
  • Experience in podcast, video, digital content, or media marketing preferred.
  • Ability to develop episode concepts, discussion guides, guest briefs, promotional angles, and content hooks.
  • Knowledge of PR and media relations, including press releases, media pitching, awards submissions, and executive positioning.
  • Excellent written and verbal communication, grammar, proofreading, and editorial judgment skills.

Benefits

  • HMO coverage with one free dependent upon hire.
  • Life insurance.
  • 10% night differential.
  • 20 PTO credits annually.
  • Vacation and sick leave cash conversion.
  • Annual performance-based merit increases and employee recognition.
  • Work-from-home arrangement.
  • Career growth and learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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