Strategic Partnerships Director

2 months, 3 weeks ago
Full-time
Senior
Project and Program Management

peopleworth

peopleworth describes itself as an HR and business-operations consultancy for small and medium-sized businesses. Services listed include HR, payroll, cybersecurity, business operations, mental health services, counselling/coaching, people & performance culture, and AI/automation enablement. They also say they support policy development, employee lifecycle support, compliance, and operational planning.

Human Resources Services
1-10

Description

  • Manage strategic partner relationships and serve as a trusted point of contact for senior stakeholders.
  • Support partnership success through proactive account management and stakeholder collaboration.
  • Oversee operational planning, risk management, and delivery activities across key phases of partner engagements.
  • Identify, manage, and resolve escalated issues with timely communication and effective outcomes.
  • Coordinate cross-functional teams to ensure commitments are delivered and partnership objectives are met.
  • Prepare and present governance reports, business reviews, and performance updates for internal and external stakeholders.
  • Provide strategic insights and recommendations to improve partnership performance and long-term value creation.
  • Coach internal teams on effective partner engagement practices and account management approaches.
  • Develop a deep understanding of partner objectives and identify opportunities to expand support and strengthen relationships.
  • Contribute to the development and improvement of partnership management processes, systems, and operational frameworks.

Requirements

  • Demonstrated experience in senior account management, partnership management, or client relationship leadership roles.
  • Minimum 2 years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships.
  • Experience coordinating projects involving multiple internal and external stakeholders.
  • Strong client service orientation with a proven ability to build productive and trusted relationships.
  • Knowledge of digital education, online learning, higher education, or related sectors is advantageous.
  • Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and proposals.
  • Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities.
  • Experience working independently while collaborating effectively with geographically distributed teams.
  • Demonstrated problem solving, decision making, and risk management capabilities.
  • Commitment to continuous learning, improvement, and professional development.

Benefits

  • Collaborative, people-centred performance culture.
  • Opportunities to grow in a fast-paced environment.
  • Exposure to strategic stakeholder engagement and partnership leadership opportunities.
  • Opportunity to work with diverse teams across multiple regions and time zones.
  • Fair, transparent, multi-stage recruitment process with clear communication and timely feedback.

Interested in this position?

Apply directly on the company website

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